---
product_id: 677630106
title: "NARWAL Freo Z Ultra Robot Vacuum & Mop, 12000Pa Suction, Dual RGB Cameras, AI Avoidance, Adaptive Hot-Water Self Wash, Self-Emptying, Pet Hair, Quiet, Google Home, Alexa, Siri Compatible"
brand: "narwal"
price: "A$2603"
currency: AUD
in_stock: true
reviews_count: 8
category: "Narwal"
url: https://www.desertcart.com.au/products/677630106-narwal-freo-z-ultra-robot-vacuum-and-mop-12000pa-suction
store_origin: AU
region: Australia
---

# 12000Pa powerful suction Dual 1600x1200 HD RGB cameras AI-driven obstacle avoidance & cleaning NARWAL Freo Z Ultra Robot Vacuum & Mop, 12000Pa Suction, Dual RGB Cameras, AI Avoidance, Adaptive Hot-Water Self Wash, Self-Emptying, Pet Hair, Quiet, Google Home, Alexa, Siri Compatible

**Brand:** narwal
**Price:** A$2603
**Availability:** ✅ In Stock

## Summary

> 🤖 Elevate your clean game with AI-powered precision and zero hassle!

## Quick Answers

- **What is this?** NARWAL Freo Z Ultra Robot Vacuum & Mop, 12000Pa Suction, Dual RGB Cameras, AI Avoidance, Adaptive Hot-Water Self Wash, Self-Emptying, Pet Hair, Quiet, Google Home, Alexa, Siri Compatible by narwal
- **How much does it cost?** A$2603 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.com.au](https://www.desertcart.com.au/products/677630106-narwal-freo-z-ultra-robot-vacuum-and-mop-12000pa-suction)

## Best For

- narwal enthusiasts

## Why This Product

- Trusted narwal brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Hands-Free Hygiene:** Self-washing hot-water mop system and self-emptying base station keep maintenance minimal and mess-free.
- • **Obstacle Mastery with AI:** Avoids 120+ objects including pet messes and furniture legs with millimeter accuracy—no more interruptions.
- • **Seamless Smart Home Sync:** Compatible with Google Home, Alexa, and Siri for effortless voice control and remote app management.
- • **Adaptive Mop & Suction Duo:** Smartly switches between mopping and vacuuming based on detected dirt type for flawless results every time.
- • **See & Clean Like Never Before:** Dual HD cameras + AI chips deliver real-time, precision cleaning decisions for spotless floors.

## Overview

The NARWAL Freo Z Ultra is a premium robot vacuum and mop featuring 12000Pa suction, dual HD RGB cameras, and advanced AI for real-time obstacle avoidance and cleaning decisions. It offers adaptive mop and vacuum modes, a self-washing hot-water mop system, and a self-emptying base station. Compatible with Google Home, Alexa, and Siri, it’s designed for busy, tech-savvy homes seeking hands-free, spotless floors with minimal upkeep.

## Description

NARWAL Freo Z Ultra Robot Vacuum & Mop, 12000Pa Suction, Dual RGB Cameras, AI Avoidance, Adaptive Hot-Water Self Wash, Self-Emptying, Pet Hair, Quiet, Google Home, Alexa, Siri Compatible : desertcart.in: Home & Kitchen

Review: Narwal Freo Z Ultra Review – A Real Game-Changer for Indian Homes - I've been using robotic vacuum cleaners since 2020 – from budget Chinese models to the so-called "premium" ones like Dreame. Unfortunately, most of them didn’t even survive a year. Dreame, in particular, was a major disappointment. Narwal Freo Z Ultra – my latest addition. Honestly, it’s on a different level. Build & Navigation: First thing you'll notice is the superior build quality. It feels solid and well-engineered. But what really blew me away is the navigation. My apartment is about 2400 sq ft, and this machine moves through it like it knows the layout better than I do! We have a kid, so the floor’s often scattered with toys – yet, the Narwal navigates with surprising ease. Hair Handling: We are a joint family of 7 people, including 4 women along with my 89-year-old grandmother. Naturally, there's hair fall. One of my biggest pain points with previous vacuums was cleaning hair from the brushes every single day. But this? It’s like magic. The way it handles human hair is just brilliant. Truly hands-free cleaning at last! The brush truly works! This is a USP for Narwal. From low models to higher end ones you will find these brushes and it just works! App & Performance: The app is feature-rich and user-friendly. The vacuum is a bit on the heavier side, but that adds to its stability during cleaning. The base station is wide but has a low height, which is great in terms of space utilization. Cons (or things to be aware of): Height: It’s slightly taller than my old Dreame L10s Ultra. As a result, it now misses cleaning under one of the beds. Not a dealbreaker, but worth mentioning. Electricity Consumption: Not exactly a con, but the dryer runs often to keep mop pads moisture-free. Since I clean in three sessions (3am, 10am, 4pm) due to house size and my experience with robotic vacuums, the dryer is working almost the whole day. I’ll track power consumption with a smart plug and update soon. The Real Challenge – Accessories & Cost: This is where it hurts. Accessories are crazy expensive in India: Floor cleaning liquid (650ml) – ₹1999 Dustbin bags – ₹800 per bag Mop pads – ₹999/pair Auto water exchange kit – ₹15–17k (ideally a pump with some plastic containers?) Honestly, this is not sustainable for the average Indian buyer. My humble suggestion to Narwal: manufacture accessories locally and bring down the price. Current pricing feels like a straight USD-to-INR conversion (x85/90), which doesn’t make sense for a growing market like ours. Customer Support – Yet to Test: With Dreame, customer support was a nightmare (pun intended). I had to tweet their CEO just to get a reply. I hope Narwal does better. If I ever face issues, I’ll update here on how their support fares. Bonus Features: Yes, it even has a microphone – so you can video call your vacuum, lol. Surprisingly, the camera quality is quite good. --- Final Verdict: If you’re tired of unreliable Chinese robot vacuums, Narwal Freo Z Ultra is a solid, dependable choice. It’s ideal for Indian homes – whether you have kids, elders, pets, or long hair all over the place. Just keep an eye on accessory costs. Overall, a very satisfying and premium experience. Hope Narwal steps up support and local pricing soon – then this would be a near-perfect package.
Review: Freo Narwal z ultra You must have one it’s divine - Freo Narwal Z ultra :review after 22days of use Superb vacuum and Mopping pro : 1: Delivery dot on time 2: Get rid of daily house help Now bcoz Mapped my home area within few minutes ,the area missed mapping can be mapped later as well .A :Brooming (vacuum) 12000Pa suctioning power is super even fine dust is suctioned with your ceiling fan is on, it is light to Navigate in dark as well. Dust collection is spot on absolutely NO hair tangle on ZERO tangle floating brush so no mess in hand B: Super streak free mopping ,mop is washed and dried by itself that is Totally smell free ,it has separate buckets of almost 5ltr of fresh water (purple Jar ) and grey water bucket (white jar ) so later u can discard the dirty grey water .C: Super LiDAR navigation can dodge the obstacles in it’s route like small fabric or shoes wires, toys. Works pretty much silently you use at night when sleeping 😃😃. Works on any surface Tiles, wood, carpet. Base station gives Notification on app and with voice as well. You have various options for customization in app too how you want your rooms to be cleaned ,when to be cleaned like vacuum first Mop later or only mop. You Can use Remotely from anywhere .Super AI robot . Cons :Product assembly done manually by us which was fun and easy peasy and You have virtual products help ready in any doubt .

## Features

- 🟣 Clean Before You Even Notice - The world's first robot vacuum with dual 1600x1200 HD cameras and dual chips. Freo Z Ultra sees everything in high-definition color and evaluates its surroundings with groundbreaking AI to enable real-time cleaning decisions.
- 🟣 Advanced Obstacle Avoidance - Dual cameras and on-board AI recognize over 120 objects to closely avoid obstacles while maximizing cleaning coverage. Hazards like pet accidents are avoided by 150mm, with furniture legs and safe objects cleaned up to within 8mm. It even reacts to and avoids unexpected dangers as they appear.
- 🟣 Real-Time Cleaning Decisions - By identifying dirt, dual-chip AI deploys suction or mopping. Dust detected? Liquid? Mop on, suction off — make dirt and dustbin smell vanish. When big mess is detected, it employs a matrix cleaning pattern going horizontally and vertically until floors flawless.
- 🟣 What's in the Box - Side brush x 1 pair; Base station power cord x 1; Floor detergent x 1; Extension ramp x 1; Dust bin filter x 1; Base station dust bag x 1; Baseboard cleaning module x 1; Baseboard rag x 3; Replaceable insert bin x 1; Product manual x 1
- 🟣 Important: Only fill the clean water tank with water. Do not use any cleaning solutions, as they could damage the robot.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B0DMWWGVL9 |
| Are Batteries Included | Yes |
| Battery Type | Lithium Ion |
| Best Sellers Rank | #29,042 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #19 in Robotic Vacuums |
| Brand | NARWAL |
| Colour | White |
| Compatible Devices | Google Home, Alexa, Siri |
| Control Method | App |
| Controller Type | App Control |
| Country of Origin | China |
| Customer Reviews | 4.2 out of 5 stars 578 Reviews |
| Filter Type | HEPA Filter |
| Form Factor | rectangular |
| Importer Contact Information | CAVITAK MARKETING PRIVATE LIMITED Cavitak, 9, Vitthalbhai Patel Colony, Opp. Lakhudi, Naranpura, Ahmedabad - 380014 |
| Included Components | Side brush x 1 pair; Base station power cord x 1; Floor detergent x 1; Extension ramp x 1; Dust bin filter x 1; Base station dust bag x 1; Baseboard cleaning module x 1; Baseboard rag x 3; Replaceable insert bin x 1; Product manual x 1 |
| Item Dimensions L x W x H | 48L x 43W x 63H Centimeters |
| Item Height | 63 Centimeters |
| Item Type Name | Robotic Vaccum Claener |
| Item Weight | 20 Kilograms |
| Manufacture Year | 2024 |
| Manufacturer | NARWAL, Yunjing Intelligence Innovation (Shenzhen) Co., Ltd. Room A2901, Yunzhongcheng, Building 1, Vanke Yuncheng VI, Dashi 2nd Road, Xili Community, Xili Street, Nanshan District, Shenzhen, Guangdong, China |
| Manufacturer Contact Information | Yunjing Intelligence Innovation (Shenzhen) Co., Ltd. Room A2901, Yunzhongcheng, Building 1, Vanke Yuncheng VI, Dashi 2nd Road, Xili Community, Xili Street, Nanshan District, Shenzhen, Guangdong, China |
| Manufacturer Warranty Description | 1 |
| Model Name | Freo Z Ultra White (2024 Model) |
| Model number | Freo Z Ultra White (2024 Model) |
| Other Special Features of the Product | Obstacle Avoidance |
| Packer Contact Information | Yunjing Intelligence Innovation (Shenzhen) Co., Ltd. Room A2901, Yunzhongcheng, Building 1, Vanke Yuncheng VI, Dashi 2nd Road, Xili Community, Xili Street, Nanshan District, Shenzhen, Guangdong, China |
| Power Source | Battery Powered |
| Product Dimensions | 48L x 43W x 63H Centimeters |
| Special Feature | Obstacle Avoidance |
| Surface Recommendation | Wood, Tile, Upholstery, Vinyl, Laminate,Carpet, Marble |
| Unit Count | 1 Count |

## Product Details

- **Brand:** NARWAL
- **Model Name:** ‎Freo Z Ultra White (2024 Model)
- **Surface Recommendation:** Wood, Tile, Upholstery, Vinyl, Laminate,Carpet, Marble
- **Special Feature:** Obstacle Avoidance
- **Colour:** White

## Images

![NARWAL Freo Z Ultra Robot Vacuum & Mop, 12000Pa Suction, Dual RGB Cameras, AI Avoidance, Adaptive Hot-Water Self Wash, Self-Emptying, Pet Hair, Quiet, Google Home, Alexa, Siri Compatible - Image 1](https://m.media-amazon.com/images/I/715RPYHSO9L.jpg)

## Available Options

This product comes in different **Color** options.

## Customer Reviews

### ⭐⭐⭐⭐⭐ Narwal Freo Z Ultra Review – A Real Game-Changer for Indian Homes
*by G***Y on 2 August 2025*

I've been using robotic vacuum cleaners since 2020 – from budget Chinese models to the so-called "premium" ones like Dreame. Unfortunately, most of them didn’t even survive a year. Dreame, in particular, was a major disappointment. Narwal Freo Z Ultra – my latest addition. Honestly, it’s on a different level. Build & Navigation: First thing you'll notice is the superior build quality. It feels solid and well-engineered. But what really blew me away is the navigation. My apartment is about 2400 sq ft, and this machine moves through it like it knows the layout better than I do! We have a kid, so the floor’s often scattered with toys – yet, the Narwal navigates with surprising ease. Hair Handling: We are a joint family of 7 people, including 4 women along with my 89-year-old grandmother. Naturally, there's hair fall. One of my biggest pain points with previous vacuums was cleaning hair from the brushes every single day. But this? It’s like magic. The way it handles human hair is just brilliant. Truly hands-free cleaning at last! The brush truly works! This is a USP for Narwal. From low models to higher end ones you will find these brushes and it just works! App & Performance: The app is feature-rich and user-friendly. The vacuum is a bit on the heavier side, but that adds to its stability during cleaning. The base station is wide but has a low height, which is great in terms of space utilization. Cons (or things to be aware of): Height: It’s slightly taller than my old Dreame L10s Ultra. As a result, it now misses cleaning under one of the beds. Not a dealbreaker, but worth mentioning. Electricity Consumption: Not exactly a con, but the dryer runs often to keep mop pads moisture-free. Since I clean in three sessions (3am, 10am, 4pm) due to house size and my experience with robotic vacuums, the dryer is working almost the whole day. I’ll track power consumption with a smart plug and update soon. The Real Challenge – Accessories & Cost: This is where it hurts. Accessories are crazy expensive in India: Floor cleaning liquid (650ml) – ₹1999 Dustbin bags – ₹800 per bag Mop pads – ₹999/pair Auto water exchange kit – ₹15–17k (ideally a pump with some plastic containers?) Honestly, this is not sustainable for the average Indian buyer. My humble suggestion to Narwal: manufacture accessories locally and bring down the price. Current pricing feels like a straight USD-to-INR conversion (x85/90), which doesn’t make sense for a growing market like ours. Customer Support – Yet to Test: With Dreame, customer support was a nightmare (pun intended). I had to tweet their CEO just to get a reply. I hope Narwal does better. If I ever face issues, I’ll update here on how their support fares. Bonus Features: Yes, it even has a microphone – so you can video call your vacuum, lol. Surprisingly, the camera quality is quite good. --- Final Verdict: If you’re tired of unreliable Chinese robot vacuums, Narwal Freo Z Ultra is a solid, dependable choice. It’s ideal for Indian homes – whether you have kids, elders, pets, or long hair all over the place. Just keep an eye on accessory costs. Overall, a very satisfying and premium experience. Hope Narwal steps up support and local pricing soon – then this would be a near-perfect package.

### ⭐⭐⭐⭐⭐ Freo Narwal z ultra You must have one it’s divine
*by T***D on 4 August 2025*

Freo Narwal Z ultra :review after 22days of use Superb vacuum and Mopping pro : 1: Delivery dot on time 2: Get rid of daily house help Now bcoz Mapped my home area within few minutes ,the area missed mapping can be mapped later as well .A :Brooming (vacuum) 12000Pa suctioning power is super even fine dust is suctioned with your ceiling fan is on, it is light to Navigate in dark as well. Dust collection is spot on absolutely NO hair tangle on ZERO tangle floating brush so no mess in hand B: Super streak free mopping ,mop is washed and dried by itself that is Totally smell free ,it has separate buckets of almost 5ltr of fresh water (purple Jar ) and grey water bucket (white jar ) so later u can discard the dirty grey water .C: Super LiDAR navigation can dodge the obstacles in it’s route like small fabric or shoes wires, toys. Works pretty much silently you use at night when sleeping 😃😃. Works on any surface Tiles, wood, carpet. Base station gives Notification on app and with voice as well. You have various options for customization in app too how you want your rooms to be cleaned ,when to be cleaned like vacuum first Mop later or only mop. You Can use Remotely from anywhere .Super AI robot . Cons :Product assembly done manually by us which was fun and easy peasy and You have virtual products help ready in any doubt .

### ⭐ Extremely Disappointing After-Sales Service & Faulty Replacement
*by T***S on 11 January 2026*

We purchased the Narwal robot vacuum/mop and used it for about 8 months without major issues. After this period, the robot started showing repeated errors on the app, specifically stating that the water tank was empty even when it was completely filled. The robot stopped detecting the water tank altogether. We contacted Narwal customer support via email and were told the unit would be repaired or replaced. As instructed, we sent the robot to their service center in Ghaziabad. What we received in return was extremely disappointing. Instead of a proper replacement, they sent us an older unit of the same model, clearly used and in very poor condition. The replacement robot was dirty, had visible cracks, and looked nothing like a refurbished or quality-checked product. Worse, the replacement does not function properly at all: • Leaves water and dirt residue all over the floor • Does not clean corners properly • Overall cleaning performance is far worse than the original unit We have contacted their support team multiple times via calls and emails and have shared all proof, but there has been no proper resolution. Despite acknowledging the issue earlier, they have neither replaced the unit with a new or equivalent product nor fixed the problem. For a premium-priced robot, this level of after-sales support is unacceptable. The product itself may work initially, but if anything goes wrong, be prepared for a very frustrating experience. I would strongly advise potential buyers to consider the quality of customer service before purchasing.

## Frequently Bought Together

- NARWAL Freo Z Ultra Robot Vacuum & Mop, 12000Pa Suction, Dual RGB Cameras, AI Avoidance, Adaptive Hot-Water Self Wash, Self-Emptying, Pet Hair, Quiet, Google Home, Alexa, Siri Compatible
- NARWAL Mop Pads for Robot Vacuum (Compatible with: Freo Z Ultra | Freo X Ultra | Freo)
- NARWAL Robot Vacuum and Mop Zero-tangling Floating Brush (Compatible with: Freo Z Ultra | Freo X Ultra | Freo X Plus)

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*Product available on Desertcart Australia*
*Store origin: AU*
*Last updated: 2026-01-27*