500 Live Acheta Crickets (Small (1/4"))

Probably the best customer service experience I’ve ever had. I received an order of crickets and half of them were dead. I contacted customer service and within two days I had a brand new box of live crickets on my porch and no issues. They were kind enough to ask if I wanted a refund as well however I declined and accepted the additional box if live crickets.

Ok so to start this review to let everyone know I work for the Postal Service and have seen live animals and bait come in on trucks before so for my first time ordering 1/4 in crickets for my red-earded turtle I thought I was going to do ok because I have seen some really good sturdy boxes well ventilated for even crickets come through. But with this company which had an amazing story to tell on their site I thought ok I'll give them a try ..I had been getting them from petsmart and they are very expensive seeing as I found out my baby turtle was caught illegally and needed to be fed wild food until I could transition him to a more nutritious packed food but anyway this company was awful I opened the door to a regular packaged box no kind of air vents or screening on the sides and automatically knew this was not gonna be good but thought ok so I cut the tap on the box and immediately they started jumping out everywhere..How in the world was I supposed to transfer them into the critter keeper I bought ?? Other than loosing half to escape almost 200 were dead and I had to dump the box into a black garbage bag and use a cup to scoop them out omg I'll never order from this place again..I was expecting the boxes I have seen come in at work with actual netting holes to where you could see them and even open to transfer them but with this no..There were also 2 half of a rotten potatoe inside with dead crickets stuck to it I felt so bad although they are food for my turtle but still ..I learned my lesson but for further customers it was not worth the 21.00 I spent..and the picture shown with the grey box and ventilated on the sides is not how it arrives ....11/6/2019

I opened the box & it was just filled with crickets & they are the perfect size. I really didn’t see many dead ones. I know ordereding crickets can be tricky because the weather can affect the order & a lot of the time it’s not the fault of the company. Extreme temperatures can & will affect the crickets & is probably the biggest cause of receiving dead crickets. A lot of the time, the incompetence of the postal workers will affect that as well because I’ve had them leave my package clearly stating “live insects” in the sun & killed my whole order in the past. I was pleasantly surprised at the condition my crickets arrived in. Also my order came more quickly than I expected. Overall I’m very happy with my order & intend to order from this place again. 🙂

Arrived in about a week or so which was fine but I deperately needed them as I was only feeding my beardies a omnivore freeze dried mix. Box looks sturdy and labeled well. Presentation is great. Key word presentation, though. Although I expected it as it is completely normal, there were a few dead crickets in the box. What really upset me was the fact there was no where near 500. Now I have to go another week without food for my dragons because I had anticipated not having to order again so soon. I cut a hole in the side of the box and let about 20 out per feeding before taping the hole back up. I thought the majority of them were hiding within the egg carton and I couldn't see them. 5 days later, as I noticed no more coming out of the hole, I had to cut the box open and open the egg carton only to find just a few more. The purpose of buying online is because it's supposed to be more economical as it is cheaper. Petco charges 5.99 for 36 but $10 for 500-1000 online.... So, If it's roughly $12.99 for 70 from Petco and $12 for 100 from this seller, I am not saving much and it makes no sense to continue business. False advertising in the flesh.

Arrived to my home but by the second day I saw some had died, by the third day more death, the crickets were dead by Friday.I purchased cricket food the day after they arrived on March 2ndDisappointed because the were not cheap to buy.P

Update: I contacted the seller about my concern. Although they did not feel it was possible to mistake my order, they sent another box of crickets. They shipped it immediately and I received the box quickly with only about 30 dead crickets. The second box also was labeled as 250 ct, but I’m guessing there were probably 500 in there.Original: My shipment arrived with only 250 crickets but I ordered 500. There were also probably 50+\- of them dead. The crickets shipped fairly quickly and arrived within a week of ordering.

A+

The order would have been great had I known they were delivered a day early. By the time I got to my order most of them died from heat exposure. The packaging was good, and they we the size I was looking for. I was prepared to be disappointed with it being my first time ordering my feeder crickets online, but if I’m being honest, had I gotten a response from the seller about a potential new shipment, now that I’m aware I need to keep a closer eye on my order, i would have probably subscribed to have the order delivered regularly. It’s really not a bad deal, I’m just sorry the experience didn’t work out for me so I could leave them a good review.