---
product_id: 650478867
title: "Freo X Ultra Robot Vacuum and Mop Combo | 8200Pa Powerful Suction | Self-Emptying | Auto Mop Wash & Dry | Zero-Tangling | DirtSense™ | All-in-One Base Station | Self-Contained Dust Processing"
brand: "narwal"
price: "A$215"
currency: AUD
in_stock: true
reviews_count: 5
category: "Narwal"
url: https://www.desertcart.com.au/products/650478867-freo-x-ultra-robot-vacuum-and-mop-combo-8200pa-powerful
store_origin: AU
region: Australia
---

# Zero-tangle brush tech 8200Pa ultra-strong suction Auto mop wash & dry base Freo X Ultra Robot Vacuum and Mop Combo | 8200Pa Powerful Suction | Self-Emptying | Auto Mop Wash & Dry | Zero-Tangling | DirtSense™ | All-in-One Base Station | Self-Contained Dust Processing

**Brand:** narwal
**Price:** A$215
**Availability:** ✅ In Stock

## Summary

> ✨ Clean smarter, not harder — the future of effortless floors is here! 🏠

## Quick Answers

- **What is this?** Freo X Ultra Robot Vacuum and Mop Combo | 8200Pa Powerful Suction | Self-Emptying | Auto Mop Wash & Dry | Zero-Tangling | DirtSense™ | All-in-One Base Station | Self-Contained Dust Processing by narwal
- **How much does it cost?** A$215 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.com.au](https://www.desertcart.com.au/products/650478867-freo-x-ultra-robot-vacuum-and-mop-combo-8200pa-powerful)

## Best For

- narwal enthusiasts

## Why This Product

- Trusted narwal brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Zero-Tangling Brush:** Say goodbye to clogs and hair wrap—smooth, uninterrupted cleaning every time.
- • **Powerful 8200Pa Suction:** Effortlessly lifts dirt, pet hair & debris from all floor types for a spotless home.
- • **Smart Tri-Laser Navigation:** Precision obstacle avoidance protects your furniture while delivering thorough coverage.
- • **All-in-One Self-Cleaning Base:** Hands-free mop washing, drying, and water refilling keeps your robot ready 24/7.
- • **7-Week Maintenance-Free Dust Bag:** Self-contained dust compression means less emptying, more living.

## Overview

The Freo X Ultra Robot Vacuum and Mop Combo combines an industry-leading 8200Pa suction power with innovative zero-tangle brush technology and a self-cleaning base station that automatically washes, dries, and refills the mop. Featuring DirtSense™ and tri-laser obstacle avoidance, it delivers precise, maintenance-light cleaning with up to 7 weeks between dust bag changes. Designed for busy professionals who demand spotless floors without lifting a finger.

## Description

NARWAL Freo X Ultra Robot Vacuum and Mop Combo, 8200Pa Robot Mop & Vacuum, Auto Mop Drying/Washing, Self-Empty, Zero-Tangling, DirtSense, Maintenance-Free Base Station, Self-Contained Dust Processing.

Review: This was seriously the best purchase I've made in my life so far (aside from my car, lol). I bought this back in 2024 and it's still going strong. I have back problems and can't stand for long periods to mop or sweep, so this little guy has eliminated that need altogether. I also live in a surprisingly large studio, so I can't say much about how it handles stairs. It's so good at cleaning. I didn't realize how dirty my floors were until I got this; my swiffer barely cleaned compared to this. It's pretty quiet to me, but you can also change how intense the vacuuming is; more = louder. Replacing the water tanks are easy, and I love that there's a function button on the top of the home base if you don't want to use the app. There's some on the vacuum too for a few simple things like turning it on/off and recalling it back to its base. The app is simple to use and setting up a schedule (I do weekly) only took a couple of taps. Mapping was easy and it adjusts very well if I move any furniture. It also noticed I had my bathroom door open last time and popped a little indicator in the app asking if I wanted it mapped and included in the usual areas (attaching a pic). I also moved apartments in late 2024, so remapping to the new place was easy too. I also split my apartment into two "rooms" in case i only need one area cleaned, though you can just use the zone function too. Accessories haven't been replaced yet since i only have it clean weekly, but I'm considering on getting some soon as backup just in case. Battery life is long lasting. It uses 20% on vacuum & mop for a 45 minute to 1 hr clean. Recall that I live in a large studio, so if you have a house or more rooms, it may drain faster. I recommend scheduling different rooms for different days. I introduced my mom to it and she wants one now; she's old school and was hesitant till she could watch it work. Now she insists on getting a narwal for the main areas of the house. Overall, highly recommended!
Review: We have had our Narwal for about a month now and all I can say is WOW!!! I am blown away by three things. 1. The way the roller brush captures animal hair is mind blowing. We have an Irish Wolfhound that leaves hair throughout the house. Since we started using this, there is barely anything on the ground (daily cleaning) and have yet to have a brush tangle. 2. The mop function is incredible. This vacuum/map does such an amazing job on our floors. Every morning we wake up to spotless floors. 3. This thing is quiet. I actually like the fact that there is no dust bin capture in the base. It's so quick an easy to empty that it's really not an issue. You can barely hear the thing while it's cleaning the house. Truly impressed. The loudest part is when it cleans the mops, but even then it's not that loud. Setup was fairly easy, but as others have mentioned, connecting to your Wifi for the first time can be a challenge. It found my Wifi, I entered the password, but it wouldn't finish the setup. I just ended up force closing the app and opened it back up, started the process again and it went through. Mapping the house was fairly easy, but I did notice a few errors it made and had to remap a few times. Not a big deal as it's a very fast process. I ended up putting down fake cardboard walls to help it separate certain rooms (rather than making it one giant room). Seemed to fix the problem. I also had to cover a few mirrors in the house as it though there was a secret portal into another dimension! LOL The app for the most part is intuitive and easy to use. Mapping a second floor is a PITA, and it does not work the same as it does for the first floor. You can only select an entire area rather than an individual room. Also, I can't figure out how to tell it to mop on the second floor as it needs it's base. Luckily for us we have mostly carpet on the second floor. Customer support is non existent so don't get your hopes up. I have emailed there team a few times and still no response. I have also tried the Reddit Forum and you get a response, but they tell you to email their CSR team and you fall into a never ending cycle of 'NO SUPPORT'. All of my issues have to do with the APP and not about the machine itself... just an FYI. Repair support may be faster. As for the machine and base itself. It's a premium robot vacuum and it is hands down the nicest looking of the bunch. We also got the auto water exchange system and it works like a dream. If you can plumb it in, make the purchase. You won't regret it!

## Features

- 🟣 Exceptional Power: With 8,200 Pa suction, the Freo X Ultra effortlessly removes dirt, pet hair, crumbs, and debris from both hard floors and carpets. Say goodbye to stubborn messes and hello to pristine surfaces.
- 🟣 Zero Tangling Brush: Experience hassle-free cleaning with the innovative zero-tangling brush design. Hair and pet fur are effortlessly captured and directed into the dust bag, ensuring smooth operation without the inconvenience of clogs.
- 🟣 All-in-One Docking Station: Simplify maintenance with the included base station, equipped with automatic washing, drying, and refilling functionalities for the mop. This hands-free solution ensures your Freo X Ultra is always ready for action.
- 🟣 Self-Contained Dust Processing: With the Freo X Ultra's built-in dust compression system enjoy up to 7 weeks of maintenance-free cleaning before needing to replace the disposable dust bag.
- 🟣 Tri-Laser Obstacle Avoidance: Navigate effortlessly around furniture and obstacles with precision lasers and side sensors. The Freo X Ultra ensures thorough cleaning while protecting your belongings from bumps and collisions.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B0CPLP422K |
| Auto Shutoff | Yes |
| Best Sellers Rank | #79,630 in Kitchen ( See Top 100 in Kitchen ) #197 in Robotic Vacuums |
| Brand | NARWAL |
| Capacity | 800 Liters |
| Color | White |
| Compatible Models | Popular Smartphone Brands |
| Customer Reviews | 4.1 4.1 out of 5 stars (815) |
| Date First Available | 31 July 2024 |
| Material | Plastic |
| Model Number | Freo X Ultra |
| Noise Level | 60 Decibels |
| Product Dimensions | 41.4 x 37.08 x 43.43 cm; 0.04 g |
| Runtime | 3 hours and 30 minutes |
| Special Features | Obstacle Avoidance |
| Voltage | 1.8 Volts |

## Product Details

- **Brand:** NARWAL
- **Colour:** White
- **Model name:** Freo X Ultra
- **Special features:** Obstacle Avoidance
- **Surface recommendation:** Wood, Tile, Upholstery, Vinyl, Laminate,Carpet, Marble

## Images

![Freo X Ultra Robot Vacuum and Mop Combo | 8200Pa Powerful Suction | Self-Emptying | Auto Mop Wash & Dry | Zero-Tangling | DirtSense™ | All-in-One Base Station | Self-Contained Dust Processing - Image 1](https://m.media-amazon.com/images/I/61BZUKgzTuL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Review
*by A***E on 7 February 2026*

This was seriously the best purchase I've made in my life so far (aside from my car, lol). I bought this back in 2024 and it's still going strong. I have back problems and can't stand for long periods to mop or sweep, so this little guy has eliminated that need altogether. I also live in a surprisingly large studio, so I can't say much about how it handles stairs. It's so good at cleaning. I didn't realize how dirty my floors were until I got this; my swiffer barely cleaned compared to this. It's pretty quiet to me, but you can also change how intense the vacuuming is; more = louder. Replacing the water tanks are easy, and I love that there's a function button on the top of the home base if you don't want to use the app. There's some on the vacuum too for a few simple things like turning it on/off and recalling it back to its base. The app is simple to use and setting up a schedule (I do weekly) only took a couple of taps. Mapping was easy and it adjusts very well if I move any furniture. It also noticed I had my bathroom door open last time and popped a little indicator in the app asking if I wanted it mapped and included in the usual areas (attaching a pic). I also moved apartments in late 2024, so remapping to the new place was easy too. I also split my apartment into two "rooms" in case i only need one area cleaned, though you can just use the zone function too. Accessories haven't been replaced yet since i only have it clean weekly, but I'm considering on getting some soon as backup just in case. Battery life is long lasting. It uses 20% on vacuum & mop for a 45 minute to 1 hr clean. Recall that I live in a large studio, so if you have a house or more rooms, it may drain faster. I recommend scheduling different rooms for different days. I introduced my mom to it and she wants one now; she's old school and was hesitant till she could watch it work. Now she insists on getting a narwal for the main areas of the house. Overall, highly recommended!

### ⭐⭐⭐⭐⭐ Review
*by S***E on 17 April 2024*

We have had our Narwal for about a month now and all I can say is WOW!!! I am blown away by three things. 1. The way the roller brush captures animal hair is mind blowing. We have an Irish Wolfhound that leaves hair throughout the house. Since we started using this, there is barely anything on the ground (daily cleaning) and have yet to have a brush tangle. 2. The mop function is incredible. This vacuum/map does such an amazing job on our floors. Every morning we wake up to spotless floors. 3. This thing is quiet. I actually like the fact that there is no dust bin capture in the base. It's so quick an easy to empty that it's really not an issue. You can barely hear the thing while it's cleaning the house. Truly impressed. The loudest part is when it cleans the mops, but even then it's not that loud. Setup was fairly easy, but as others have mentioned, connecting to your Wifi for the first time can be a challenge. It found my Wifi, I entered the password, but it wouldn't finish the setup. I just ended up force closing the app and opened it back up, started the process again and it went through. Mapping the house was fairly easy, but I did notice a few errors it made and had to remap a few times. Not a big deal as it's a very fast process. I ended up putting down fake cardboard walls to help it separate certain rooms (rather than making it one giant room). Seemed to fix the problem. I also had to cover a few mirrors in the house as it though there was a secret portal into another dimension! LOL The app for the most part is intuitive and easy to use. Mapping a second floor is a PITA, and it does not work the same as it does for the first floor. You can only select an entire area rather than an individual room. Also, I can't figure out how to tell it to mop on the second floor as it needs it's base. Luckily for us we have mostly carpet on the second floor. Customer support is non existent so don't get your hopes up. I have emailed there team a few times and still no response. I have also tried the Reddit Forum and you get a response, but they tell you to email their CSR team and you fall into a never ending cycle of 'NO SUPPORT'. All of my issues have to do with the APP and not about the machine itself... just an FYI. Repair support may be faster. As for the machine and base itself. It's a premium robot vacuum and it is hands down the nicest looking of the bunch. We also got the auto water exchange system and it works like a dream. If you can plumb it in, make the purchase. You won't regret it!

### ⭐ Review
*by J***C on 21 November 2024*

I absolutely loved this machine for the first three months. It was perfect. It vacuumed and mopped my floors on a schedule. I have hardwood tile and area rugs. I had my mapping completely set up so when it mopped it avoided the area rugs it cleaned meticulously and for a 3700 square-foot house it took hours of work off of me. Recently, it started completely not working. I had not changed any of the settings. It was on the schedule, but all of a sudden it was not cleaning rooms. I asked it to do quick tasks so I could watch it and it would go into a room turn around go back to the dock and it would say it had completed the job when the cleaning had been done. It began to mark all of my room rooms as carpet. Again, I had not changed any settings from the first three months. I contacted the company and they continuously asked me for information email after email asking me to show them pictures or check my settings which I would tell them I did and I was aware of and they suggested that the carpet setting was on so that it would avoid the room completely(which is ridiculous on so many fronts being that the kitchen is tile and it claims it’s carpet). I have been unable to get it to do anything correctly, and I cannot allow it to do it schedule at night since it might mop one of my rugs. (because all of my map settings have been changed to complete carpet and I can’t get it to recognize rug areas.) the company has not been helpful at all, so I am looking at another company that has a new mop and vacuum out with newer sensors and hoping I might do better with that. I loved the machine. I would be happy if they offered to fix it, but the company has been an absolute failure and offered absolutely no assistance rather they just continue to try and send useless emails which I don’t even have time for and suggest that it is my operating error. While in many situations that could be the case, I have checked and recheck my settings to no avail. In one of the photos above, you will see it went into a room and left the room and said task completed and had I not watched it with my own eyes; I would’ve presumed that the room was completed. Edit as of 12/20/2024: after I had for the most part given up on the correspondence; the company then contacted me and said they would be happy to take it back and they would send me a mailing label. I responded that I would not send it back if I had to pay.(I was one month over the return limit when this started). One response said I would have to pay and get a box and the other response said they would pay; regardless -I was going to have to pay for whatever repair and for me after reading other reviews; the repairs do not seem worth the investment and it is repeatedly suggested to purchase a repair contract which also costs more. My new machine by a different company is working very well so far. And actually does a better job on thick rugs. I finally decided to just donate the machine to Goodwill and if somebody else wants to fight with repair; they’re welcome to..

## Frequently Bought Together

- Narwal Freo X Ultra Robot Vacuum and Mop Combo, 8200Pa Robot Mop & Vacuum, Auto Mop Drying/Washing, Self-Empty, Zero-Tangling, DirtSense™, Maintenance-Free Base Station, Self-Contained Dust Processing
- NARWAL Robot Vacuum and Mop Specially Formulated Floor Cleaner (Model Freo | Freo X Ultra)
- Accessories Replacement for Narwal Freo X Ultra Robot Vacuum, 16 Vacuum Accessories Set, 1 Main Brush, 2 Hepa Filter, 2 Dust Bags, 4 Mop Pads, 6 Side Brushes, 1 Cleaning Brush

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*Product available on Desertcart Australia*
*Store origin: AU*
*Last updated: 2026-03-01*