PETLIBRO Upgraded RFID Automatic Cat Feeder, 5G Wi-Fi Automatic Pet Feeder, 3L Auto Cat Feeder App Control with Light Collar Tag, Tag Activated One Automatic Cat Food Dispenser 1-10 Meals Control

I would give this product a million stars if I could. Truly the best product I’ve ever gotten for our two kitties. This automatic feeder has been an absolute life changer for me. Before, I really was struggling to keep up with our cat’s feeding habits. One of our cats, Colby, is constantly grazing. Usually never eating more than a few bites at a time. So feeding him twice a day just wasn’t cutting it for his nutritional needs. However, our other cat, Kahlan, has some medical issues that have caused her to gain weight. She has to be on a special prescription diet and her food needs to be portioned. You can see my dilemma. Prior to this purchase I was feeding our cats 4 times a day!! And on top of the sheer quantity of times they had to be fed I also had to monitor each feeding to ensure Kahlan wasn’t getting into Colby’s food.Fast forward to March, 2025. My husband and I are going on vacation in 1 month and trying to figure out how in the world we are going to keep the cats on their now well established routines. Of course, we can’t expect someone else to come into our house four times a day AND supervise each meal multiple times over the course of a week. Then I remembered this recommendation from a friend. I had put off purchasing this in the beginning simply for the expense, knowing we would have to get two machines. Let me tell you, it was worth every penny. We have both machines set up so the cats get 1/12 cup of dry food 3 times a day (7am, 3pm, and 10pm) the food automatically dispenses at these times each day and you can use the app to easily change how much food you want dispensed and at what times. I watched the instructional video and had no issues with set-up.That being said, our cats have always been comfortable wearing collars. The collars are an important piece to this process working smoothly because the machine is set up to recognize the collar of the cat it is paired to. This function along with the plastic side guards ensure that the cats cannot get into each other’s food, not for lack of trying!! So if your cats are not used to wearing collars or will not wear them, this product won’t work as intended. The collars are also not made of the most durable material. However, you can easily take the “chip” off their collar and place it on a new collar and it will still work as intended.Another note, if you are getting these before going on vacation like we did, I highly recommend getting the product about a month or so in advance. Colby took to the machine instantly. However, Kahlan would not eat from hers for a while and it took a number of days with us feeding her next to the machine for her to get comfortable with it. If you find your cat having issues with it, I would recommend giving it a week or two to allow them to adjust before returning the product. Though she took longer with warming up, she now happily uses her machine and races to her feeder as soon as she hears the sound of her food dispensing.We had only one glitch when we were on vacation where the food in one of the feeders got stuck and wouldn’t dispense. However, the app notifies you instantly telling you exactly what the problem is. We called a relative to fix the problem and the app will also remove the error code once the problem is properly resolved. We also bought a pet cam to set up next to the feeders so we could monitor the cats as they were eating and check up on them each day.This product truly gave me my life back. I cannot speak more highly of these feeders. If you are doing what I was and hand feeding and supervising your cats multiple times a day, please try this. If it doesn’t work in 3-4 weeks you can always return the product. BUT if it does work, you will get your time back and significantly reduce your stress and frustration over your cats health and weight. These feeders completely eliminate the problem of overeating. Please also note that with the exception of the one technical difficulty, we have not had a single issue with the feeders prior or since. We have continued to use them daily even upon returning from our vacation as a replacement to hand feeding the cats.

We are no stranger to auto dog feeders, so this is a review from an auto feeder connoisseur of sorts that will go through all of the pros and cons. The only competition to compare this with is the Portion ProRx (PPRx) feeder that we have had for many years now and have honestly been hoping something better would come along that whole time.This feeder is the answer to those prayers both dispensing and protecting the food between a grazer and a gordo pet...this feeder blows PPRx out of the water when it comes to app, ease of use, noise level and reliability. When I make any comparisons or feedback it will be a direct comparison with the PPRx feeder.I accidentally ordered the former version of this feeder and the 'upgraded' version. As far as I could tell there was no difference in the machine but the RFID tag was smaller on the 'upgraded' version. I ran a test and came to find that the bigger RFID was actually more sensitive and better for dogs.I say that because the smaller tag required the pet to be closer to the sensor mat and though cats may be down closer naturally to that, dogs stand a bit more upright and would have to almost hunch down for it to sense it which is unrealistic unless they are as small as a standard cat.I think it would be smart of the company to offer the two different sizes of tags for this reason...have a larger 'dog' sized tag for a bigger radius and the smaller tag for cats. My dogs are two Italian greyhounds for reference, which are skinny and tall compared to cats...but they eat a small enough amount every day that this bowl works. I would not suggest it for any pet that eats more than a cup a day unless they are veracious eaters and will consume as soon as it dispenses, as the bowl is somewhat shallow and fills quickly.Here is a list of pros and cons. The 'cons' are moreso feedback about what the company could improve in the future, not dealbreakers, as this feeder gets high marks all around so far compared to cumbersome PPRx.Pros:- Quiet as a mouse: The door effortlessly glides open and shut silently which is great for apprehensive pets. Food dispensing rattles a bit on the metal bowl but no more than it would if you poured it by hand.- Software and setup is unmatched: I absolutely LOVED setting these bowls up...SO easy. The PPRx has a notoriously horrible manual entry and no app that I dreaded each time I needed to change anything. Not Petlibro, they have a beautiful phone app that has everything you could ever want on it including setting up a feeding schedule within minutes and perfect measurements for hefty pets you need accuracy with to help lose a few (lookin' at you Zoey). It also shows you a clear history of food dispensed and when your pet stopped by and for how long which is amazing.- RFID tag is light as a feather: PPRx had a GIANT tag that a lot of pets couldn't even lug around, they just recently modified it and their new upgrade is like the older version of the bigger Petlibro tag. Like I mentioned, the older tag is in fact bigger, but it's not much heavier, both small and big are light and airy and neither bothered my small skinny dogs at all. The small tag would be well suited for cats.- Versatile and Highly Customizable: In the app you have many great personal modifications which are super helpful. You can make the bowl open or close faster or slower. This is great for more skittish pets that you don't want the bowl to close hastily while stepping away and create a bad experience for them in doing so. Or if you have a gordo pet, such as myself, you can have it snap close faster than they can move their fat butts to the bowl to try and steal (lookin' at you Zoey).- Airtight seal on food. One thing I have hated about all of the auto dispensers we've had is the lid not providing a silicone seal at the top. Imagine leaving cereal in a tupperware unsealed, it would definitely lose it's flavor and go stale. This feeder has almost a suction seal to it both on the lid of the food storage bin AND in the bowl. It's all very airtight so it will keep kibble fresher longer for picky pets.-Turnstyle feeder vs a belt: Nothing made me more mad about the PPRx feeder than the belt dispensing system. It was finicky and designed to fail resulting in missed feedings and panic by the time you realized it not knowing how long it had been failing for, then having to buy a replacement constantly. Petlibro has a foolproof turnstyle dispenser that is less likely to break or get clogged for any reason, and even if it does it will send an alert to your phone immediately if anything is amiss which is a great peace of mind. It also sends an alert when food is low.- Battery Backup: This has a battery backup for power outages which PPRx does not. If wifi connection is lost it still has the programmed settings and will keep the scheduled feedings on it and running if there are batteries (you have to buy and install).-Price: Absolutely a steal of a deal compared to PPRx. I was able to get 2 Petlibro for less than the price of one PPRx feeder and they are sleek, well built and just as high of quality if not better.Cons/Moreso Improvements I'd love to see to perfect things:- Bigger food storage bin: Unit all around could be a bit bigger to hold more food and have a little bit deeper dish. If they continue to market these for dogs it will be a necessity as they eat a bit more and need the extra storage.- Better RFID tag options: the current tag is 'okay', but I would love to see it not be as hollow and 'plastic' sounding. It clanks around quite a bit when your dog is running at all. Even a silicon cover option to buy additionally would be great to cover, protect and stop the clanking. More variety of colors would be great too, would love to be able to buy different colors and sizes (Large or small) of the tags.- Recognize more than one tag: It would be nice to be able to program the feeder in a variety of ways with different pet's RFID tags.- Add an 'Open Bowl' option: this is the only area PPRx has this feeder beat. If it could offer an 'open bowl' option that keeps the bowl open to authorized RFID tags but then closes to unauthorized RFID tags it would be a huge improvement!- Offer a different color of RFID feeder mat: I'm not a huge fan of the feeding mat being the cream color. It shows every little crumb and hair and would be much more ideal in a grey or even black to hide the mess a bit.Well, if you've made it this far you are a dedicated! There is not much competition for this feeder and what it provides, but against the one competition it has it is the CLEAR winner. Officially approved by this auto feeder connoisseur so far! I will update if any issues arise.

Updated: Customer service did end up responding and said they would mail me a new RFID sensor, free of charge. I changed the review accordingly!I bought two of these because one of my cats is a food thief and was bullying my older cat out of his food; the older cat is on a different diet and HAS to eat. When they work, they work GREAT! Easy setup and it’s easy to assemble. Even if the food thief tried to take the other food, the door would close and prevent him from taking it. The collars paired easily at that time, and the cats didn’t have trouble with it.Fast forward a month. One unit is still working just fine. One unit no longer recognizes the collar and won’t open unless I manually log in through the app and manually dispense the food, even after cleaning everything, resetting the unit, moving the unit away from anything that could interfere with the RFID collar reader, and buying a new collar tag. I reached out to customer service and got a hold of someone named April. She asked for the information about the problem, and I sent a video as requested while explaining it…and then heard nothing else. It’s beyond the window of return, too, so I’m out 130 bucks.When it works, it’s good! When it doesn’t, it’s a very expensive paperweight that might work through the app.