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Bixe is proud to announce the all-new “Worlds Lightest Balance Bike.” With thicker aluminum than the competitors and more focus on brilliant designs, Bixe balance bikes are 2nd to NONE! Countless hours went into each design along with the integrity and longevity of the aluminum bike. Even though so many lined-up to become dealers, we felt that the only way to provide a quality product at the lowest cost, was to make this an exclusive. We manufacture and sell direct to our customers to guarantee the lowest cost to you, our amazing customer. We obsess over customer satisfaction. We feel a large part of that is delivering the best balance bike at the lowest cost possible. If at all you are NOT satisfied, we would hope you contact us so we can prove to you our loyalty.
K**S
Shop Around First
It is a cute/good bike however I’m not sure I would say it’s the best. The written instructions on how to put the bike together are opposite of the video they recommend you watch. Also there is no contact info on the makers webpage to try to talk to them about the bike. I considered returning it however I couldn’t figure out how. My sons bike seat broke in half the first month we had it but thankfully the replacement seat found on amazon fit perfectly. It’s not bad by any means, my son loves his bike and the fact that he can carry it around. But if I went back I’m not sure I would buy this one again, especially seeing Costco has a lightweight balance bike now too!
C**H
Amazing customer service to complement an amazing bike.
Love this little balance bike. It was perfect for our little boy to learn bike basics and the bike was super adjustable and grew with him. He even skipped training wheels and went right to a real bike. Super lightweight since it is aluminum not steel and just a well build bike all around.Fast forward to 2 years later, (yes we have had and used this for more than two years) the front fork snapped. Not due to any workmanship or materials, but more so that my older kids would ride this around for fun. I reached out to bixe on Facebook to buy a new front fork (since it was our fault) and they shipped out a new one free of charge!!!! And it came within a few days. Talk about amazing customer service.
D**F
Seat broke
Updated: I made contact and they shipped a replacement bike the same day. Said they had discovered the issue and had redesigned it. He has loved this bike and would buy another except the seat broke off. It is still under warranty period but I have not found contact information. If I get warranty repairs will buy again.
J**
Awesome bike for an awesome price!
I absolutely love this bike! Bought it for my 2 year old and after only a week, I could see huge improvements in her balance and speed. She's adapted quickly and uses this every day. I was nervous she would dismiss it as kids tend to get bored with toys, but this has been an absolute great purchase! Bike is light and she is able to maneuver around the house as well as in and out onto the deck! Love it!
A**S
Good quality though and otherwise a nice bike but the seller should fix the description for appropriate age group.
Ended up returning the bike. Description says can be used for ages up to 6. My 5 year old could not push on without bumping her knees. Good quality though and otherwise a nice bike but the seller should fix the description for appropriate age group.
T**K
2 years failed at fork weld.
This has been a great bike for our daughter. She is heartbroken now that her bike broke and failed at the weld inside the fork. We had it just over two years and it should have lasted a lot longer.
S**S
Cute and fun but not quality made
This is super cute and my daughter has loved it. However she has had it for about a year and a half and has only been able to ride it for about 6 months time. She was riding it the other day and the piece of the bike that is Sautered together came apart while she was turning around.
T**Y
Missing parts
I was missing a few parts and due to putting it together after refund window it appears I'm stuck with a bike I can't use.
Trustpilot
5 days ago
3 days ago