MACH 1: Fast 48 Amp Level 2 EV Charger, Wall-Mount Electric Vehicle Charging Station, 200-240V Hardwire or NEMA 14-50. J1772 car Connector & Tesla NACS, Indoor/Outdoor, 30ft Cable evse Adapter

Two month update review - since installing the ApexCharger EV Car Charger at our home, it’s been a fantastic addition and going strong. The setup was a breeze, it works great, and Wi-Fi connectivity make it a versatile fit for all EVs, including Teslas. Friends love using it, joking about the convenience it adds. Weather-resistant and stylish, it delivers great value and performance. Highly recommend for anyone that has an EV or family and friends that visit with an EV! If you have a rental property or vacation home this would a great value addition for you and guests!

I really like this charger! It is a nice, well thought out, EV charger at a reasonable price. I had a minor problem while installing the product so I called the manufacturer. It was a Sunday evening so I figured I would have to wait till Monday to call but was surprised that they answered the phone on Sunday. Anyway, they were very helpful and they decided to rush a replacement unit to me along with a prepaid shipping label for the return of the original unit. I installed using the plug-in option so I can charge at about 9.6kw... so fast compared to my previous charger. I'm happy with both the Apex Charger and the company's outstanding 7 day a week support!

I am giving 5 stars to Apex. We had issues with the charger. The technician responded quickly and thoroughly. It was determined a problem with the charger and immediately sent us another one. Since then the charger is great. Easy to install. App is user friendly. Great customer service and knowledgeable reps. Very satisfied with purchase.

Purchased a new EV with a much bigger battery, and my old charger's cord was about 5 feet too short to reach the port now, and at 32a was not the fastest.Installed this one, plugged it in, never even connected it to wifi, works great. Unit came preset at 40A for a 50A 14-50 outlet. The cord from the charger is not quite 30', but it was just enough to reach for me. This unit also has no issues with my GFCI protected outlet, my old one I had to set to ungrounded mode for it to work.The included NACS adapter is a bonus just in case I have a guest that needs it.

I had some problems with the condition of the charger that I received. The customer service team promptly responded to my concern. At the same time, I mentioned my problem with using the Apex charger to charge my EV. The customer service patiently guided me in solving my problem. They followed up on how each recommendation worked. Apex is a responsible company and cares about how its products perform. The customer service is outstanding. The charger is easy to install and thoughtfully designed for indoor and outdoor use. I highly recommend the product.

TL;DR They fixed the scheduling bug! Works perfectly after October 2024.Long version:I bought this charger a couple months back, and after an update it works perfectly on my Tesla Model Y 2021. It has always been great for the Lexus RZ, but initially I experienced the same bug with my Tesla charging schedule as others reported. I would have to delete the schedule on the car, plug in, begin charging, then set the schedule and it would hold off till cheap electric rates in the evening. Tesla pushed an update or two in October that broke this process. Not sure if it was intentional or just a bug Tesla introduced. I worked with Apex tech support when I first got the charger and they said they had an update they planned to push in October so I kept the charger and waited because I really needed the 30ft charge cable and I didn’t want to use an extension at 48A for safety. They finally notified me over a week ago that it was ready for my charger and I pushed the update via the app. Since then it has worked flawlessly for both cars. No resetting schedules, no waiting to plug in. Just park at home, plug in, and it starts the charge cycle after I’m asleep via the Tesla’s schedule. The support group appears to be spread around the globe so regardless of when I sent an email, they called me to discuss my question in less than an hour, typically within about 15mins. Always patient, always helpful. Talk bout a great service experience!I like the overall design and forethought in the charger as well. I hardwired the charger with a dedicated 50A breaker and 6/3 size wires from the panel using 3 insulated Polaris 600V Tap connectors in the Jbox. Be sure to use those included slip-on aluminum tubes when you use a connector like that so you don’t break off a bunch of the strands. If anyone tells you to upsize your breaker, you need to upsize your wire even further for safety so you can trip the breaker before you burn the wire. Disclaimer: I am not an electrician but I discussed my design with one for the installation. So far, more wire heat is generated at the charger than at those connectors so it’s all looking great!

I have had this product for a few months and there is literaly nothing i don't like about it.The customer support has been amazing (and available by phone and 24 hours a day) and the product has been great. The charging cable is plenty long and the product is well built.Nothing more to say but if you are considering a product for home (or installed) vehicle charging and you dont chose one of thier options you have made a strategic mistake.

A GFCI 50 Amp 220 breaker is required and a 6g NEUTRAL must be terminated in power panel but the instructions do not state this requirement. The term PE is used for Australian code. (Protective Earth) I had to call support to verify that PE stood for earth ground and not peripheral equipment. Don't guess what anything means when it comes to power. They do not require a 6g neutral wire but us code requires one. Do not forget to install the 6g neutral because you do not know if someone will plug in a welder, air compressor or rv that require a 6g neutral.Other than that this is a great charger for my Tesla.