GLACIER FRESHGravity-fed Water Filter System, 3 Gallon Stainless-Steel System with 6 Filters, Metal Water Level Spigot, and Stand to Reduce up to 99% Chlorine

The unit itself is fantastic, just make sure that the filters are rinsed thoroughly... The customer service however is a different story, I received mine without the handle knob for the lid. I emailed customer service, after numerous emails with pictures and proof of purchase they asked me to check the packaging for the lid knob, wouldn't common sense tell a person that's the first thing they did? I emailed them back and told them I would buy my own handle.

It did not come with the priming cap mentioned in the directions so we did our best with the faucet to prime. 1st glass tasted terrible. But over time is getting better. I may review higher in the future but 3 days in that’s it.

I was extremely disappointed with the instruction manual. There are two rubber gaskets on a majority of the parts. Nowhere does it say that you should take one off and insert it back on when it is attached to the product. Only after going on YouTube was I able to find out what was needed or how it should be done. The manufacture that supplied the item to Amazon replied back to me that I have to reach out to Amazon. Amazon does not have knowledge of how this item is put together. However, YouTube saved the day the reason for my minimal stars is due to the lack of information on How to put it together from the developer.