4 Ton 8820 lbs Dual Gear Power Puller Heavy Duty 2 Hook Cable Puller Hand Winch Turfer

The winch arrived in a cardboard box . The box was in a very poor state of repair and looked as if it had been either badly packed or mishandled before it got to me and it had been secured with packing tape by what I thought was a four year old not only that but there were no instructions in the box ( they must have dropped out) and the brief sketches printed on the box were covered with tape so could not be read. I then got to the winch and tried to figure it out but I didn’t take long to work out that the winch cable was tangled and could not be moved, I went on utube for help but that just confirmed that it was tangled and still is. Rubbish.