Knaclean Smart WIFI Touch Switch, Work with Amazon Alexa & Google Home, 3 Gang 3 Way Wireless Wall Switch with Remote Control, No Hub Required Via Smart Life APP, Support IOS and Android

Let me first start off by saying this isn't a DIY option, if your intention is to buy this product and simply replace your existing switch then you are going to run into problems (maybe an exception for new build houses). The switch requires a neutral wire for it to work do not look behind your current switch and see a blue/black wire and assume this is a neutral because the chances are it's a switch wire, please seek expert advise.Package is nothing special it comes in a standard white box with a set of basic instruction, the device itself looks sleek and feels to be made of decent material, the face of the switch has a smooth glass finish it also a bit of weight and not your typical light cheap plastic feel.The whole unit is quite deep and will most likely require you to change your back box or purchase an extra spacer, I wanted the unit to be as flush as possible to the wall so I went ahead and replaced my back box with a 47mm one, this gives you plenty of room for cable clearance ect.. (note the contacts for the cable come directly out of the back of the unit so you'll need to take this into consideration)The front glass fascia separates from the body of the unit allowing you to access the screw, this can be difficult to remove be patient and do one tab at a time, once you've secured the unit to the wall hook the glass fascia back to the main body.I synced the device up using the Smart Life app, the instructions for connecting the device to the app didn't work for me I had to use AP mode in order for the switch to connect to my router.Overall i'm very happy with the unit I have it hooked up to my Alexa and it's never failed my, I've had power off to my house a couple of times and each time power has been restored the device has automatically connected backup to the internet.

Several times it has stopped working but we have been able to get going again by turning off the power to the light sockets and restarting it again. However today 5/12/2018 exactly 8 months since we got the product it has stopped working altogether. We cannot get it to resync with our Alexa App and the switch no longer has any lights showing on the touch pad. The initial quality of the item was poor and we had to return it as parts were broken inside. The second one we received was also damaged but my husband managed to work around the damage to a screw clip and fix it in. Would not recommend this product.

This Knaclean smart WIFI touch switch is a nice switch which can be be used with your smartphone or with Amazon Alexa. The switch itself looks nice with a glass panel on the front face giving it a good look and it is a touch panel. I have the 2 way gang switch so I can control two lights with this switch. It comes with the screws included and some instructions. The wiring can be a bit confusing especially if your house has an old wiring system but you can figure it out.Overall i’m happy with this smart WiFi switch and I would recommend it to anyone.If you found this review helpful please click the Yes button below.

Great product - I have 5 of them now and they all work faultlessly.Some reviews criticise the unit for requiring electricity to work! No doubt the same individuals who would one star any car they reviewed because the engine needed fuel to start.Many UK lighting circuits only present live at the switch and make/break it to turn the light on and off (known as 'switched live'). In this arrangement when the switch is off there is no current flowing and so any electronics in a connected smart switch would be off and unable to send or receive subsequent commands.You need to check that you have both neutral and live at the switch, or are able to run an independent neutral from the lighting circuit in question (I had to do this for a couple of my switches). For a really clear explanation of the issue Google - "Why Smart Switches can't be used without neutral Vesternet"If you can't or won't run a neutral to a 'switched live' switch then you will need a different approach, involving something like Hue light bulbs in combination with a Hue dimmer switch. Each approach has advantages and disadvantages.If you have, or can provide, a neutral at the switch then you won't be disappointed by this unit. They look stylish and take moments to integrate with my Alexa setup.

Update: the touch buttons stopped working after 3 month's. I switched off the current, removed front panel and pulled out PCB board and put everything back together and the buttons are now working fine (app control was still working). To be honest I think the power reset would have sorted the button issue.--- Remember - you need a neutral feed in your back box. This isn't suitable for a loop System that tends to be more common in UK lights. Spurs will have neutral so this may be used for outside wall lights or sometimes where you have multiple lights in one room. Best to open up current switch and check. Consult qualified electrician if in doubt.You will need a 35mm back box for this.The one I received did not have any illuminated symbols apart from the illuminated rings for the switches. So you can mount so the the switches are either vertical or horizontal. With metal back box that have vertical and horizontal lugs, you'll need to bend back and flatten a pair depending on if you mount switch horizontally or vertically.Once wired up ensure you switch off 5ghz from your router so that you can use the app to connect the switche to the WiFi (only connects on 2ghz). Once connected you can switch 5ghz back on. I already had eFamilyCloud installed and this switch works fine with that app. eFamilyCloud has timer and scene functions.I did have a problem with the switch rings not illuminating properly but I got the switch replaced.When installing the PCB board can push in as it's not very secure and potentially loose connection to the power. If that happens just align it again.Overall a great switch and also works with Alexa.