Question 1

Is this price to use Parallels on one computer indefinitely, or price for only one year? Product page doesn't say anything one way or the other.

Accepted Answer

Hey there! Sincerely sorry about the delay of response - this message was somehow hidden. Our license agreement will always state 1 license = 1 computer. This specific product is for a "indefinite" license, also known as a perpetual license, as opposed to a subscription product. Sorry for a lack of communication on our product page - we will happily update the product page to mention this! Let us know if you have any additional questions. Feel free to reach out directly to our team. Kayla, Audience Marketing Manager, kayla@parallels.com

Question 2

I just upgraded my macbook pro to 12.13.1  i use win7 pro for a few things but now in boot camp, the win 7 doesn't work 100% will this product save me

Accepted Answer

Hey there! Sorry to hear about your experience with Boot Camp. Parallels Desktop 13 for Mac will absolutely run a Windows 7 operating system as a virtual machine. You can even transfer your existing Boot Camp into Parallels Desktop. However, if you're having issues with Boot Camp, a fresh start may be the best bet. Once you purchase, you will additionally receive 24/7 support to help you get started. Feel free to reach out if you have any additional questions. Happy to help! kayla@parallels.com, Audience Marketing Manager

Question 3

Can this, v13, with a host of el capitan 10.11, i think,, run as a guest snow leopard standard or do i need sl server as the guest??   at one time app

Accepted Answer

Hey there! Parallels Desktop 13 will support Snow Leopard as a guest OS. When it comes to Snow Leopard Server as a guest OS, this is also supported. You can find a full list of supported guest OSes on the Parallels Desktop Resources page - https://www.parallels.com/products/desktop/resources/

Let me know if you have any issues or have any additional questions. Happy to help! kayla@parallels.com, audience marketing manager, Parallels

Question 4

Can parallels run an older mac os like mountain lion? i have legacy software that will not run in mavericks or higher

Accepted Answer

You can absolutely run Mountain Lion macOS as a virtual machine on Parallels Desktop. Because you are looking for support for a specific application, I would suggest downloading a 14-day free trial to make sure your desired application runs properly within a virtual machine. Our engineering teams do our best to ensure support for as many applications as possible. We're happy to work with users to ensure support. Let me know if you have any other questions. kayla@parallels.com , Audience Marketing Manager

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Parallels Desktop 13 for Mac

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