Daikin 1 Ton 3 Star Inverter Split AC (Copper, PM 2.5 Filter, 2024 Model, MTKL35UV16, White)

Value for money is something that we don't associate with brands like Daikin but definetly it is worth every rupee. The AC was delivered by amazon at the pre appointed time. The delivery agent was very courteous and helful. The installation also happened on the very same day as Daikin is very prompt. The AC was however installed by a 3rd party vendor rather than Daikin's own staff. The box contained 3 meters of both HP & LP copper pipe and the outdoor to indoor unit wire. Additional purchase was the drain pipe, wire from main switch to the outdoor unit (Daikin AC is connected to power supply via the outdoor unit i.e. the power is first connected to the outdoor unit for which you will need a 1.5 sq mm good brand 3 core cable and then the indoor unit is connect to the outdoor unit by a 4 core cable which is provided with the AC) and extra consumables which in my case was additional 1 ft of copper pipe @ Rs. 304/ft and a meter of the 4 core cable used to connect the indoor unit to outdoor unit as the one supplied in the box was 3 meter.Installation was not that great as the installation guys did not care if that was a new AC and left hand prints from dust all iver the AC which I am yet to figure out how to remove.The first impression of the AC is great. It quickly cools my 200 sq ft room in under 5 mins. The AC is very silent and you'll barely feel and noise. Once the room reaches the desired teampreature the compressor speed reduces and maintains this constant teampreature. Remote is OK and does the necessary function.

Where do I even begin?I rarely write reviews, but after the nightmare I’ve had with Daikin, I feel it’s my responsibility to warn others. And to make things worse — my previous review mysteriously disappeared from Amazon. Not sure if it was removed, but it’s incredibly suspicious.1. Missing Essential Components:The AC was delivered without basic parts like the copper pipe. How do you ship an AC unit without something so fundamental? This delayed the entire installation process unnecessarily.2. Clueless Installation Team:When the installation team finally came, they were unprepared — no core cutting tools. Even worse, Daikin does not allow installation by third-party professionals, so you’re stuck with their unprofessional service. They had to leave installation in between and left the house in mess. Pic attached.3. No Customer Service:I’ve written multiple complaints over the last month. Not a single response. Zero accountability. It's like once they’ve sold the unit, they just vanish.4. Hidden/Extra Charges:The installation team tried to charge for every little thing e.g. installation of wall brackets. Why am I even paying a separate “installation fee” if everything is extra?5. Review Censorship?:My earlier, honest review is no longer visible. That alone says a lot about how Daikin handles feedback.I expected professionalism from a premium brand. Instead, I got delays, poor service, zero support, and extra charges. If you're considering Daikin — don’t. Save yourself the stress and go with a brand that actually values its customers.

Value for Money

Very nice product.Daikin installation is good.Mr Sanjay done his job perfectly.Thnks Amazon and Daikin

Excellant brand. 1 tonn ac is perfect for 10 x 12 size room. Go for Daikin brand. No second thought. Best brand and best service. 10 out of 10 👍🏻👍🏻

I had purchase a ac from Amazon sold by dwantech electronics private Ltd on 1-2-25When I start my av I noticed that the ac was not functioning properly I want to bring to your notice that I am facing problems with this product I called on coustomer care toll Free number on one answering my problem one of executive provide a series after lots of call and he says my room size is small of this ac I think really he's jocking or what guy's don't buy any product online no body answering your problems

Installation was done in time and proper work is done.

The product delivered was good. For installation they gave a quotation of 3.5k however when technician visited he gave the quotation for 6.5k it’s literally double the price that was previously communicated. They arrived without vacuum which is mandatory for the installation of new device and even technician tried to convince that vacuum is not required for installation!! My regular technician had to visit to make them understand this basic thing. Had to wait for 2-3 hours for them to get the vacuum and complete the installation process.Overall the installation process took 5-6 hours to complete so in a way not so happy with the installation service but not disappointed either as the behaviour of the technician and service centre was good and they coordinated properly and my work was done.