HP Envy 5030 All-in-One Printer, 3 Months of Instant Ink Trial Included, Black

My order arrived within a few days in the box you see in the picture which was abit of a surprise as there was no outer brown box, I must have missed that bit of info when ordering but it's something to be aware of especially if you're not going to be in & your safe drop spot is visible by passers by...The printer itself is a beauty very nice looking as printers go & not oversized compared to a lot of other makes,I found the set up very easy & was online within minutes, I did download the HP app before I started so unsure if that made a diffrence, the only thing that stopped me in my tracks for a few minutes was the paper tray, I couldn't find it..! & when I did I didn't pull it out far enough, but I soon figured it out, I guess I was being abit careful incase I pulled the tray of or something,BTW, the paper tray is at the front of the printer & slides out from the bottam.. ( looking face on) ... I hope this helps others who may have problems locating the paper tray..The paper does not come with the printer but the ink does, & there's also a option for a subscription for 12mths of HP instant ink which I think is pretty Awesome , 15 pages per mth is free, & if you need abit more than 15 pages then there's a small fee of 1 pound/$1 for an extra 10 pages, the first 3mths is free of charge if you sign up for this offer within 7days of activating your printer, there are other plans with more pages like 1.99p/$1.99 for 50 pages per mth, this one allows a roll over of any unused pages,& also like the free plan you can pay $1 etc for the extra 10 pages, there are increased prices depending on which plan you chose & you can change this at anytime, I chose the free plan to start with as I really do not know how much I print out in a mth so no doubt il be changing it,Also the printer will send for more ink when your printer is low on ink & this will be delivered by post with options of disposing of your empty ink cartridges,I would deffo recomend this printer it is the best printer I've had & for me I found its very easy to set up & use albeit with slight confusion of finding the paper tray....lol...

I have had this printer a few weeks now and am very pleased with all that it does. The set up was a doddle, no problem at all, even connecting it to my iPad and smartphone. I particularly like the double sided printing. Photograph prints look good too. It prints quickly and fairly quietly. I like the Instant Ink process, happy with it so far. I was away for nearly a week so I turned off the power to the printer and got an email asking me if I was away and ok, and would I please reconnect the printer to the Internet so that HP would know how my ink was doing! I was also sent a set of inks to have in hand.The only glitch I had was how to clear a paper jam. I had to go to YouTube to find out how to do it as the process was completely different to any other printer I have had in the past. Once I saw how to do it, it was easily sorted.

I ran the installer (not as administrator) on a laptop using Windows 10 with all of the updates. I don't know if that caused all of the problems or not. I discovered the printer and printed the alignment page. Then the display on the printer said "waiting for ink choice". I clicked on continue on the laptop and the installer hung. I searched for a resolution, but only found issues where the installer stopped when trying to print the alignment page. I stopped the installer through task manager. I followed some of the instructions in the problem with the installer and the alignment page. That is, I turned off the printer, plugged it into a sockect (and not the surge protector), turned the printer backk on and took out the ink cartridges and put them back in. I restarted the installer on the laptop and this time I right clicked and ran as administrator. This time the installer said the cartridges were not installed. I had had a lot of trouble getting the cartridges in. Cartridges were very easy to install on my HP photosmart, but not on the HP ENVY 5030. So, I found a YouTube video that showed how to insert the cartridges. You don't do it like the HP Photosmart. You just slide the cartridge in easily, then pull down the clip. Then the installer continued and said it couldn't discover the printer. It had discovered the printer and wifi the first time I ran it. I turned off the printer and reboot the laptop. I turned the printer back on and started the installer as administrator. This time the installer discovered the printer and recognized that the ink cartridges were installed. After all of this, I was actually able to print and copy. The quality is much better than the HP Photosmart. Also, the paper feed is much better. The HP Photosmart wrinkled the paper about 50% of the time. It looks like HP has fixed that problem. The paper goes in straight as well. I did not select Instant Ink because there were a lot of negative reviews about it. My printer is still printing with the original cartridges.