Before installation, Make sure all stuff in the package is not damaged in transport.Any damage, free to contact us. This replacement screen fits ONLY iphone 7 5.5 inch Model A1661, A1784, A1785. Make sure you have ordered the correct screen. If you have ordered a wrong item, do not worry, just contact us for help without opening the package. During installation, Notice: Installation is not easy work. That screen should be installed by some one with experience. DIY should exactly follow the directions we have provided Please check if the LCD or the cables have been damaged in transport. Make sure installation be in some clean environment without static electricity. Clean all cables before connecting Screws are different, make sure every screws in correct place Some questions: Question:When the screen is placed on phone the phone no longer comes on or seems black Answer: Reset the phone by holding both Power and Home button together pressed for min 15 sec. Questions: After a couple of days the screen started to separate and come apart. Answer: Please contact us on our help line or per amazon (contact Seller) Questions:The screen when mounted onto the iPhone displayed two black lines down the display and once taken off the lines would go away, might be that the cables are partially damaged or the LCD I don't know. Answer: Remove the LCD screen and clean the connectors. Lines are normally caused to the LCD cable is not correct clipped in or some dust in the connectors himself. Any problem, please contact us with some pictures showing your problem. Then you would get statisfied solution from us very soon.
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