---
product_id: 4100695
title: "Sure Petcare Microchip Pet Door (White)"
brand: "sureflap"
price: "A$436"
currency: AUD
in_stock: true
reviews_count: 8
category: "Sure Flap"
url: https://www.desertcart.com.au/products/4100695-sure-petcare-microchip-pet-door-white
store_origin: AU
region: Australia
---

# Programmable curfew lock/unlock timer Up to 12 months battery life with low battery alert Selective RFID entry for up to 32 pets Sure Petcare Microchip Pet Door (White)

**Brand:** sureflap
**Price:** A$436
**Availability:** ✅ In Stock

## Summary

> 🐾 Smart security meets pet freedom — because your furry VIP deserves the best!

## Quick Answers

- **What is this?** Sure Petcare Microchip Pet Door (White) by sureflap
- **How much does it cost?** A$436 with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.com.au](https://www.desertcart.com.au/products/4100695-sure-petcare-microchip-pet-door-white)

## Best For

- sureflap enthusiasts

## Why This Product

- Trusted sureflap brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Versatile Installation:** Fits doors, windows, or walls with available accessories for a perfect, secure fit anywhere.
- • **Exclusive Access Control:** Only your pet’s microchip or RFID tag unlocks entry, keeping unwanted animals out.
- • **Long-lasting Power & Alerts:** Battery-powered with up to 12 months life and a low battery indicator for uninterrupted security.
- • **Customizable Curfew Settings:** Set precise lock/unlock times to manage your pet’s indoor/outdoor schedule effortlessly.
- • **Universal Microchip Compatibility:** Works seamlessly with 9, 10, and 15-digit microchips for broad pet coverage.

## Overview

The SureFlap Microchip Pet Door offers cutting-edge RFID selective entry, allowing up to 32 pets with registered microchips or RFID tags to enter while keeping strays out. Featuring programmable curfew locks, universal microchip compatibility, and versatile installation options, it’s powered by 4 C batteries lasting up to 12 months with low battery alerts. Designed for small dogs and cats, this durable, easy-to-program pet door ensures your pets’ safety and your peace of mind, backed by a 3-year warranty.

## Description

The SureFlap Microchip Pet Door only opens for your pet’s veterinary implanted microchip or RFID collar tag to keep intruder animals out so that your pet can feel safe and secure in their own home. If an intruder animal enters your home, it can cause a lot of stress to your pet and lead to fights or indoor spray marking. The SureFlap Microchip Pet Door is compatible with all common microchip types. It can store up to 32 pets and it is selective entry, preventing intruders while any cat can leave. The pet door can be installed in doors, windows or walls and it is battery-powered, meaning it can be installed virtually anywhere. A pet door mounting adaptor is required for glass installations and a mounting adaptor and one or more tunnel extenders may be required for wall installations. Unique RFID collar tags are available for non-microchipped pets and one collar tag is included with the product. The product includes a three-year warranty. Set Contains: 1 x SureFlap Microchip Pet Door 1 x user manual 3 x sets of screws of varying lengths 1 x RFID collar tag

Review: How this door works and what you can do to overcome some of its limitations - This door can be a bit confusing as to what exactly it does when you read the description or the reviews. So hopefully this review will help someone. Please note that I am NOT using this door the way it is intended to be used. So I do not recommend using it the same way I'm using it. This said, it works the way I'm using it and I'm delighted with it. How this door works: The most important thing to understand is that this door is meant to restrict which pet can come *in*. With this door, all pets can get out (but read on!). The default setting is that only allowed pets can come in and everyone can go out. The way it works is that there is a 'tunnel' facing the outside. When a pet sticks her head in the tunnel, sensors in the tunnel attempts to read the pet's chip or pendant. If it can, it unlocks the door so that the pet can come in. There are other modes for this door (like locking it completely or putting it on a timer), but none of these modes change the basic behavior of the door. The controls for the door are meant to be on the inside (and the tunnel on the outside). If you are looking for a door to not let some of your pets go out, then this is not your door OR you will need to use the door in a way it was not intended to be used (like I'm doing). Concretely, that means that you will have to install the door the 'wrong' way'. That is with the tunnel facing inside and the controls on the outside. To be as clear as I can be: regardless of how you install it, the door can filter only one way through, it cannot filter both ways. You can lock one way completely (or both ways completely) but you can filter only one way. How I am using it: I have a cat enclosure in my backyard. All of my cats are allowed in the enclosure (through an non-restrictive pet door in my house). Now some of my cats are senior cats and they are allowed outside of the enclosure. So I wanted a cat door that would let only my senior cats out. So I am using this door completely outside of its intended use. I installed it in the frame of the enclosure (so the whole door is outside) with the tunnel facing inside the enclosure and the controls on the outside of the enclosure (see picture). This way, only allowed cats can get out of the enclosure. I was really worried about rain messing up the electronics so I protected the control side of the door with a little roof (see picture). I also taped over the battery compartments on each side as well as tape some heavy duty plastic over the controls. It has rained a lot this winter and the door still works great. But the enclosure is somewhat protected as it stands partly under an upper deck. I'm not sure how well the door would work if it was fully exposed to the elements. How it performs: I'm really impressed with it. Setting it up is a breeze. It does a great job at recognizing my pets' chips. It also comes with one pendant that I use to make sure the door still works. It looks to be really sturdy too. I've been using it for 3 months and it has been working flawlessly. My senior cats love it and the kittens can't get out. Even my 'Houdini' kitten has not figured out how to defeat it to get out. And if the kittens ever make it out then I have the peace of mind that they can come back in easily. This door was worth every penny! ————— 5 year update: Quick update after 5 years. The door finally started acting a little funky. I only changed the batteries once in 5 years but lately it has started acting like the batteries are low even when i put new ones in. I have not tried yet to call the manufacturer about it but i will and will post an update afterwards. I had another one of these doors on an inside door (to stop an overweight cat from getting into my other cats’ food) but i was not using it anymore. So i swapped the 2 doors and the working one is now outside in the enclosure. A few interesting facts: * the door that has been outside for 5 yearS and went through hurricane Harvey and kept on ticking for over 2 years after that * the protection that i describe in my originally review was pretty much useless and i got rid of the tape and the little roof after a year or so * the door i was using inside is also about 5 years old but seems to be working great * it is easy to reset the memory but you will have to reprogram the pendant that came with the door if you do that.
Review: This is definitely the best pet door technology on the market - OKAY so I've done A LOT of research on doggy doors that will fit my needs for my two chihuahua mixes. My boyfriend is totally paranoid about critters coming in through a doggy door, so the only way he would agree to let me install one was on the condition that I get a totally high-tech one that eases his paranoia. This is definitely the best pet door technology on the market, and despite the steep cost of the product and the installation, I think it is well worth the money for all the things it can do. Please note that this version of the pet door **ONLY** scans microchips from one side (the tunnel side, intended for the outside. If you want it to scan both ways, you will have to look into the dual scanner version). General settings allow for single-side locking, double-side locking, and timed lock/unlock functions. After a couple days with the door, here are my thoughts. (Note: I hired a professional to install it, since I have a metal door and lacked the appropriate tools to install it myself, so I can't speak for ease of installation. The contractor did not seem to have any issues, however. The job was done in an hour.) PROS: - Door operation is fairly simple and the company provides lots of information in the manual and in their website videos on installation and operation. I like that the control panel is hidden, so there's no accidental button-pushing that can happen to mess with operation. - The door is aesthetically pleasing, small, and clean-looking enough so that it isn't an eyesore on the back door. - The door has a LOT more settings available than it advertises, which is amazing. For example, there are custom modes where you can turn off the microchip sensor (making it more like a regular pet door), lock it from the outside at certain times, and more. Instructions for these custom modes are in the manual, which comes in like 8 languages. - Training has been going well for my dogs with some adjustments. Though initially fearful of the door, consistent practice and prompting has gotten them more accustomed to the noise and feel of it in a few days. I HIGHLY recommend either disabling the microchip function or taping the plastic flap open while your pets are learning to use the door. It took my dogs some time to understand that they can pass through an apparently solid object, and it confused them a lot if the sensor didn't pick up on their microchips at times. Now that I've disabled the chip function, training is going much easier. - The manual provides helpful troubleshooting tips if you run into problems. CONS: - Though the door seals fairly well, I can still feel a little cold air from outside the house, which is to be expected. You can't expect plastic to insulate as well as a metal door, so the temperature change is natural. No gusting wind or anything, though, so that's not too bad. - I worry a little bit about the durability of the locks. They are little plastic nubs, and plastic could break, of course. However, I have not had any issues with breakage yet, and there is a 3-year warranty on the product, which I'm sure would cover problems like these. - After a few days, the sensor suddenly wasn't picking up my dogs' microchips. There many be two reasons for this: my stepson might have messed with the unit and erased the chips from the unit's memory, in which case it's fixable OR there may be intermittent signal interference due to the fact that the unit is installed in a metal door. If this is the case, the manual provides some troubleshooting options, but as all of them involved cutting the door some more, I don't think I will do this. BUT I was able to compromise nicely by disabling the chip reader and setting outside/reader side lock and unlock times for overnight periods with the custom mode options. I may re-investigate troubleshooting the chip reader issue later when my dogs have learned to use the door with confidence, but even if the reader never works right, the custom modes can provide the work-arounds I need for my purposes. If you are considering installing this in a metal door, read ALL the information in the troubleshooting section about how to deal with this before cutting into your door. This was my mistake.

## Features

- SELECTIVE ENTRY PET DOOR: Scans on ENTRY ONLY. Uses RFID to read your pet’s implanted ID microchip, allowing your pet access without letting in stray animals—learns up to 32 identities; programmable collar tags are sold separately for pets without microchips. SIMPLE ONE BUTTON Programming. Helps prevent intruder animals from entering your home. SET CURFEW TIME!: Program the door to lock and unlock at specified times. RESTRICTED ENTRY ONLY - any animal can exit.
- MICROCHIP COMPATIBILITY: Works with 9 (Avid Secure), 10 (FDXA) and 15 (FDXB) digit microchip numbers; if unsure of your pet’s microchip number, you can check with your veterinarian, pet shelter or animal rescue.
- DOOR OPENING: The Microchip Pet Door Flap opening is 6 11/16” (H) by 7” (W) and can be installed in doors, windows or walls – accessories are available from SureFlap.
- BATTERY POWERED: Uses 4 C non-rechargeable alkaline batteries (not included); estimated battery life up to 12 months depending on use. LOW BATTERY INDICATOR: Light flashes red when batteries are low and indicates batteries will need to be replaced soon.
- PERFECT GIFT: The SureFlap Microchip Pet Door is a great gift for small dog breeds and cat lover’s – making safe spaces and homes for their pets. Three Year Warranty.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B009NH6NR0 |
| ASIN  | B009NH6NR0 |
| Batteries  | C batteries required. |
| Best Sellers Rank | #35,089 in Pet Supplies ( See Top 100 in Pet Supplies ) #112 in Dog Doors |
| Brand Name | SureFlap |
| Closure Type | Lock |
| Color | White |
| Customer Reviews | 3.9 3.9 out of 5 stars (5,592) |
| Date First Available  | December 19, 2012 |
| Department  | mens |
| Dog Breed Size | Small |
| Frame Material | Plastic |
| Global Trade Identification Number | 05060180390280 |
| Is Discontinued By Manufacturer  | No |
| Item Type Name | door |
| Item Weight | 1.49 Kilograms |
| Item model number  | 185922 |
| Language  | Spanish |
| Manufacturer | Sure petcare |
| Manufacturer  | Sure petcare |
| Manufacturer Part Number | 185922 |
| Material Type | Glass |
| Maximum Compatible Thickness | 125 Millimeters |
| Model Number | 185922 |
| Product Dimensions  | 10.31 x 4.92 x 11.02 inches; 3.28 Pounds |
| Size | One Size |
| Target Audience | Pet owners with cats or small dogs |
| Unit Count | 1.0 Count |

## Product Details

- **Brand:** SureFlap
- **Color:** White
- **Material:** Glass
- **Mattress Thickness:** 125 Millimeters
- **Size:** One Size

## Images

![Sure Petcare Microchip Pet Door (White) - Image 1](https://m.media-amazon.com/images/I/61pjlvzBA1L.jpg)

## Available Options

This product comes in different **Color** options.

## Questions & Answers

**Q: Does anyone have experience with raccoons prying open the door to come in?**
A: Raccoons broke off the plastic rim on the bottom of the flap and can now easily pull the door open.

Customer service supplied an improved latch motor and replacement door.  The new latch system did seem more robust but the raccoons broke the replacement door within the first 2 days.

I built a cover that screws on with wing nuts over the outside and have to re-install it every night.

If they would produce a stronger door design I'd buy it in a heartbeat.

**Q: Is this the large door, what are messurements**
A: This is the larger one meant for small dogs and large cats. Small dogs like a yorkie or a corgi. 

This is the measurements listed under the description on Amazon. 

The dimensions of the flap (the smallest area your pet will need to pass through) is 7\" (w) x 6.69\" (h). The size of the hole required to install the pet door is 8.15\" (w) x 9.21\" (h).

**Q: Does it close solidly aginst bad weather?**
A: Yes, it closes solidly.  Now if you have snow pack up against it, there may be some water leakage around the edges.

**Q: Does the HomeAgain brand microchip work with this door?**
A: They say that the pet door is compatible with all microchips commonly used for pets.  Specifically 15 digit FDXB, 10 digit FDXA/Trovan and 9 digit Avid.  They also include a collar tag compatible with the door.  I've had one for 2 years now and it works great.

## Customer Reviews

### ⭐⭐⭐⭐⭐ How this door works and what you can do to overcome some of its limitations
*by I***O on April 11, 2015*

This door can be a bit confusing as to what exactly it does when you read the description or the reviews. So hopefully this review will help someone. Please note that I am NOT using this door the way it is intended to be used. So I do not recommend using it the same way I'm using it. This said, it works the way I'm using it and I'm delighted with it. How this door works: The most important thing to understand is that this door is meant to restrict which pet can come *in*. With this door, all pets can get out (but read on!). The default setting is that only allowed pets can come in and everyone can go out. The way it works is that there is a 'tunnel' facing the outside. When a pet sticks her head in the tunnel, sensors in the tunnel attempts to read the pet's chip or pendant. If it can, it unlocks the door so that the pet can come in. There are other modes for this door (like locking it completely or putting it on a timer), but none of these modes change the basic behavior of the door. The controls for the door are meant to be on the inside (and the tunnel on the outside). If you are looking for a door to not let some of your pets go out, then this is not your door OR you will need to use the door in a way it was not intended to be used (like I'm doing). Concretely, that means that you will have to install the door the 'wrong' way'. That is with the tunnel facing inside and the controls on the outside. To be as clear as I can be: regardless of how you install it, the door can filter only one way through, it cannot filter both ways. You can lock one way completely (or both ways completely) but you can filter only one way. How I am using it: I have a cat enclosure in my backyard. All of my cats are allowed in the enclosure (through an non-restrictive pet door in my house). Now some of my cats are senior cats and they are allowed outside of the enclosure. So I wanted a cat door that would let only my senior cats out. So I am using this door completely outside of its intended use. I installed it in the frame of the enclosure (so the whole door is outside) with the tunnel facing inside the enclosure and the controls on the outside of the enclosure (see picture). This way, only allowed cats can get out of the enclosure. I was really worried about rain messing up the electronics so I protected the control side of the door with a little roof (see picture). I also taped over the battery compartments on each side as well as tape some heavy duty plastic over the controls. It has rained a lot this winter and the door still works great. But the enclosure is somewhat protected as it stands partly under an upper deck. I'm not sure how well the door would work if it was fully exposed to the elements. How it performs: I'm really impressed with it. Setting it up is a breeze. It does a great job at recognizing my pets' chips. It also comes with one pendant that I use to make sure the door still works. It looks to be really sturdy too. I've been using it for 3 months and it has been working flawlessly. My senior cats love it and the kittens can't get out. Even my 'Houdini' kitten has not figured out how to defeat it to get out. And if the kittens ever make it out then I have the peace of mind that they can come back in easily. This door was worth every penny! ————— 5 year update: Quick update after 5 years. The door finally started acting a little funky. I only changed the batteries once in 5 years but lately it has started acting like the batteries are low even when i put new ones in. I have not tried yet to call the manufacturer about it but i will and will post an update afterwards. I had another one of these doors on an inside door (to stop an overweight cat from getting into my other cats’ food) but i was not using it anymore. So i swapped the 2 doors and the working one is now outside in the enclosure. A few interesting facts: * the door that has been outside for 5 yearS and went through hurricane Harvey and kept on ticking for over 2 years after that * the protection that i describe in my originally review was pretty much useless and i got rid of the tape and the little roof after a year or so * the door i was using inside is also about 5 years old but seems to be working great * it is easy to reset the memory but you will have to reprogram the pendant that came with the door if you do that.

### ⭐⭐⭐⭐⭐ This is definitely the best pet door technology on the market
*by S***R on December 27, 2016*

OKAY so I've done A LOT of research on doggy doors that will fit my needs for my two chihuahua mixes. My boyfriend is totally paranoid about critters coming in through a doggy door, so the only way he would agree to let me install one was on the condition that I get a totally high-tech one that eases his paranoia. This is definitely the best pet door technology on the market, and despite the steep cost of the product and the installation, I think it is well worth the money for all the things it can do. Please note that this version of the pet door **ONLY** scans microchips from one side (the tunnel side, intended for the outside. If you want it to scan both ways, you will have to look into the dual scanner version). General settings allow for single-side locking, double-side locking, and timed lock/unlock functions. After a couple days with the door, here are my thoughts. (Note: I hired a professional to install it, since I have a metal door and lacked the appropriate tools to install it myself, so I can't speak for ease of installation. The contractor did not seem to have any issues, however. The job was done in an hour.) PROS: - Door operation is fairly simple and the company provides lots of information in the manual and in their website videos on installation and operation. I like that the control panel is hidden, so there's no accidental button-pushing that can happen to mess with operation. - The door is aesthetically pleasing, small, and clean-looking enough so that it isn't an eyesore on the back door. - The door has a LOT more settings available than it advertises, which is amazing. For example, there are custom modes where you can turn off the microchip sensor (making it more like a regular pet door), lock it from the outside at certain times, and more. Instructions for these custom modes are in the manual, which comes in like 8 languages. - Training has been going well for my dogs with some adjustments. Though initially fearful of the door, consistent practice and prompting has gotten them more accustomed to the noise and feel of it in a few days. I HIGHLY recommend either disabling the microchip function or taping the plastic flap open while your pets are learning to use the door. It took my dogs some time to understand that they can pass through an apparently solid object, and it confused them a lot if the sensor didn't pick up on their microchips at times. Now that I've disabled the chip function, training is going much easier. - The manual provides helpful troubleshooting tips if you run into problems. CONS: - Though the door seals fairly well, I can still feel a little cold air from outside the house, which is to be expected. You can't expect plastic to insulate as well as a metal door, so the temperature change is natural. No gusting wind or anything, though, so that's not too bad. - I worry a little bit about the durability of the locks. They are little plastic nubs, and plastic could break, of course. However, I have not had any issues with breakage yet, and there is a 3-year warranty on the product, which I'm sure would cover problems like these. - After a few days, the sensor suddenly wasn't picking up my dogs' microchips. There many be two reasons for this: my stepson might have messed with the unit and erased the chips from the unit's memory, in which case it's fixable OR there may be intermittent signal interference due to the fact that the unit is installed in a metal door. If this is the case, the manual provides some troubleshooting options, but as all of them involved cutting the door some more, I don't think I will do this. BUT I was able to compromise nicely by disabling the chip reader and setting outside/reader side lock and unlock times for overnight periods with the custom mode options. I may re-investigate troubleshooting the chip reader issue later when my dogs have learned to use the door with confidence, but even if the reader never works right, the custom modes can provide the work-arounds I need for my purposes. If you are considering installing this in a metal door, read ALL the information in the troubleshooting section about how to deal with this before cutting into your door. This was my mistake.

### ⭐ DOES NOT WORK AS ADVERTISED, ZERO CUSTOMER SERVICE, DO NOT BUY!!!!
*by J***D on May 29, 2024*

This product doesn't work as described AT ALL and there is ZERO customer service. They have disconnected the phone and don't return emails. In the meantime, I have a hole in my door where a good cat door should be. I paid almost $300 for this door and another $200 to have it installed and it is useless because the description is inaccurate. The listing says: SELECTIVE ENTRY PET DOOR: Scans on ENTRY ONLY. Uses RFID to read your pet’s implanted ID microchip, allowing your pet access without letting in stray animals—learns up to 32 identities; programmable collar tags are sold separately for pets without microchips. SIMPLE ONE BUTTON Programming. There is NO ABILITY to program anything. My yard/feral cats are both microchipped. This should work. The way this works in real life is that you put the door into "learning mode" and the cat has to TEACH ITSELF how to go in and out of the door. This would be difficult for any cat but impossible for feral cats. Further, while it's in learning mode, any animal can get in and out. There are raccoons, possum and other stray cats in my yard. This is unworkable. Best to know what you are getting and avoid the horrible, non-existent customer service from this company at all costs.

## Frequently Bought Together

- SureFlap-Sure Petcare Microchip Pet Door (White)
- SureFlap Microchip Pet Door Tunnel Extender (White)

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*Product available on Desertcart Australia*
*Store origin: AU*
*Last updated: 2026-05-01*