PolyVoyager 4310 UC Wireless Headset + Charge Stand (Plantronics) - Single-Ear Headset w/Mic - Connect to PC/Mac via USB-A Bluetooth Adapter, Cell Phone via Bluetooth -Works with Teams, Zoom &More

I have been working from home since March 2020. My headsets have evolved over that time from wired earbuds, to a wired headset. I went wireless in 2022 to try it, I bought a $20 headset that was worth $20. Love the concept, hated the range and dropped connections. I splurged on myself this year on the Poly Voyager 4310 with USB dongle. I am so glad that I did. The headset is a dream, ultra comfortable on my ear, great sound, amazing microphone, and the battery…wow! The range is unlimited within all three stories of my 4 br 2 bath home. I have seen on my last headset that 90 ft was not 90 feet, but I believe this one when it says 120. Basement, second floor, I have complete freedom of mine ent with this connected to my laptop in my office on the main floor. I am a government employee on a hybrid team spread across the country and world, I can spend more than 8 hrs in a day in Teams voice/video calls. I have not had one issue with battery life, after 8 hrs it still registers “high” (yes it talks to you). The one limitation I have is that sometimes the mic boom’s mute button only works the headset, and sometimes it mutes Teams and the headset both. This is most likely because I cannot install the software on my government laptop, but the headset tells me when I am and am not off mute, so there is never a question! If you are on the fence, hit order. This equipment is a dream…you’re welcome!

I lead a Customer Service team and we've been having issues as our reps share large offices, but we do not have cubicles. Complaints from customers that they were having trouble hearing reps over other reps, or that they could hear other conversations more clearly than their rep were fairly routine.I tried deadening the office with acoustic panels, and that seemed to provide little improvement. Out of desperation, I began looking for alternative headsets that might provide a good solution. Another brand I tried offered no improvement. I've always been a fan of Plantronics (Poly), even though I felt like I got burned with a previous solution they offered. I saw a video of a woman using the Voyager 4310 with a crying baby in the room, and you could barely hear anything. This led me to give them another try. I purchased one and immediately upon testing it with one of my reps was blown away by the ability of this headset to filter out ambient sound. We tested it right next to a TV with two other reps having a conversation in the office. As the caller, once in a while, I might hear a sound but 98% of it was non-existent. I immediately upgraded the whole team to these Voyager 4310s. They were truly the solution to our problem.As a side note, they come with a USB BT receiver. I was unimpressed with the performance of that receiver. I found that pairing these directly to our MacBooks via BT ended up working way better than the included USB receiver. Even though Poly recommends using their receiver, I found I had only about a 20 foot range with it, whereas I had around an 80-foot range when paired directly to my MacBook.As a call-taking headset, this is top of the mark in my opinion. The sound quality for music is B+ it just doesn't have much power, and that's the only negative I have to say about that. We didn't get them for listening to music though.

Purchased two Voyager 4310 UC headsets. Installation and operation is difficult. The app is worthless, no adjustments for sound on the app. These headsets have very poor sound quality. Customers always had a hard time hearing clearly. Tried to work with these headsets for just over 30 days without success. Since it has been greater than 30 days, Poly will not refund my purchase. If we are having problems with both of the headsets, replacement of the same unit will not fix my problem. When I contacted Poly, Disha put me on hold for +40 minutes without returning. I hung up and called back. Melvin, Jipson, and Serjio were no help at all. Poly will not stand behind their product! Other reviews mention the same problem.I changed to the Leitner LH570 headset, and their customer service and sound quality been excellent!

It works great but up to 1 year

This is very comfortable to wear. The sound is clear on both sides. Only down side is the button to answer the call doesn’t work and the Bluetooth USB it comes with is not compatible with every phone. I had to buy a separate USB Bluetooth converter for the Yealink phone. Other than that the product is great.

Not going to lie, I purchased these headphones after I saw a video on social media of a baby crying in the background and you heard none of it on the audio. After using it for six months now, I have to say they are very noise canceling. I have two dogs and one is a puppy and no one ever hears them whine or barking in the background. It fits comfortably on my head. It holds a charge all the work day long. I recommend buying the one with the docking station, it's very convenient when not in use.Since going remote in 2020, I've been through at least five headsets and this one is by far the best I've ever used.

Unbelievably effective at cancelling out room noise to person you are speaking to can’t hear it. I played music on my computer speaker loud, right next to me, and person on phone could not hear it.I use these with my TV at night so don’t wake family. Excellent sound quality.One issue. I must turn off cell phone when pair this with TV and again when pair with computer. They both think it is a phone. So messes up pairing.To pair, tien the headset on, then pause, then slide the on switch to the end stop. Hold it there. It will announce pairing. Keep holding it in pairing position until computer recognizes it. Before using with TV, unpair from computer and phone.These are so comfortable I often forget I’m wearing them. They can be switched from left to right ear, and the boom Mike will swing to where needed.I carry these in my car on long trips. They completely block out background noise.