SEKKVY25 Rock Climbing Holds with 9.8Ft Knotted Climbing Rope, Kids Climbing Holds for Indoor Outdoor Play Set, Rock Wall Climbing Kit with Mounting Hardware

Ordered the product and what I received is not what I ordered. The rope is missing which is why I had purchased this because I needed both the holds and the rope. The fact that this wasn’t included was highly disappointing. I had looked at review percentage rating and it was very high so I purchased. I wish I would have read several reviews because so many mention how the rope was missing. How has this not been fixed yet?

Everything looks great but it did not include the rope. We will try to get a replacement and hope it has the rope included. I would prefer to be able to call a customer service to see if they could just ship us a rope for free, but I don't see that as an option.Update: The replacement came in with the rope included.

Updated post: After writing my review the company contacted me and sent me the rope. The rope is as pictured. I can't a test to how durable it is yet as my kids haven't used it but looks like it will hold up well in a Minnesota summer.My original post:I put up the rock wall. It was easy to install for the most part. The thing that sucks and is the reason I'm eating the product a 3 is because neither my initial package or the replacement that I ordered came with the rope ladder.... That's disappointing. It was the reason I was going with this set up.

Well great product but I didn’t get the rope as advertised. Don’t like bad reviews but unfortunately this seems to be the best way to get a response. Would be nice if this was resolved. 5stars if it is fixed.

Rocks work great. Only reason I gave three stars is because it didn't come with the rope as advertised. Take some time to install, but at least are sturdy. I made a 10' wall out of 5/4 decking planks.