LEVN Bluetooth 5.0 Headset, Wireless Headset with Microphone (AI Noise Cancelling), 35Hrs Bluetooth Headphones with USB Dongle for PC, Suitable for Remote Work/Call Center/Zoom/Online Class, Black

Edit: I came back to update my review of this product. Although I did experience the issue mentioned below in my original review, the company reached out several times and really went above and beyond to stand behind their products and ensure that they could turn this into a positive experience without me even pushing the issue. Exceptional customer service is such a rare quality nowadays, so I felt compelled to make sure I made this update to give the company credit for their actions. I really wanted to love this headset. I tried it for about 30 days and had to return it. I can say it’s super easy to setup and the speaker and microphone were crystal clear with no static or extra noise, even if you blow on the microphone (which is a habit I have to check if my mic is working, so fortunately or unfortunately, that test doesn’t work with this microphone). My issue with the headset is that the charging prongs on the standing charger don’t automatically engage with the charging port on the headset when you store the headset on the stand. I had to wiggle the headset back and forth on the stand to get it to connect with the charging prongs (you will know it’s charging because the indicator light changes color). Several times I’ve wiggled it into the right position to charge and closed down my home office for the day, only to pick up the headset for a conference call the following day and be met with a message stating “low battery”, at which point the headset shuts itself off. Super inconvenient and caused me to fumble around for my wired headset while unable to hear coworkers on the call actively speaking to me. After a few instances of this, I decided to return it. I know the headset can be attached directly to the charging cord, but I paid extra for the charging stand to have somewhere to both store it properly AND simultaneously charge it. Otherwise I would have just bought the cheaper version with no charging stand (which I still might do, because overall the headset worked great when it was charged).

المنتج تعطل بالكامل بعد مرور 3 اشهر لا يستحق القيمه حتى انه في اول شهر تعطلت الوصله فا احتفى العزل

I love this except that it will not charge. It sits on the cradle perfectly, the prongs are lined up, and it still will not charge. The sound is great, the microphone is clear… but when it died I had to plug it directly in and the cradle would not work. Kind of disappointing for something that’s main feature is it’s ease of use and of course it happened outside of the return window. Update: CS reached out about a refund or replacement, then never followed through. It was charging with just the cord plugged directly in, but now that doesn’t work either.

I’m writing this review after using this headset for almost four months. I bought it with four other friends and we had almost the same problems. In the first two weeks the bluetooth piece stopped working and I had to connect the headset directly to the laptop bluetooth, which made me lose the noise canceling function. I kept using it but the mute button keeps dtysfunctioning . The only good thing about it that it is wireless, but I would not recommend it at all.

This is my second headset. The first one got damage in my bagpack but it last me for about 5 years. Reason I ordered it again.