Sidney SleepBed Pillow for Side and Back Sleepers - Adjustable Filling - Memory Foam Pillow for Neck and Shoulder Pain - Customizable Loft - King Size - Additional Foam Bag Included (White)

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*This is a HONEST review from a real buyer! I read reviews about everything before purchasing and I often feel mislead.. I hope that my review can help someone else who may be having the same issues or sleep in the same strange position as I do*After suffering a neck and shoulder injury in early January I've spent the whole year and a ton of money searching for and testing anything and everything to provide even the slightest bit of relief. Finally my search has ended thanks to this pillow!I am an avid side sleeper and although medium to hard pillows are recommended, my whole life I have gotten away with the big soft fluffy pillows with no problems at all, that is until my injury. On my 2022 pillow hunt journey I've tried pillows made of all different things, shapes and sizes and each one seemed to be worse than the last and almost all of them (although the claim to be medium) are so hard I swear you can knock someone out with it.The Sidney pillow was one of the first to go in my cart but I kept putting it off due to some of bad reviews I read (particularly the chemical burn ones) and ended up going for more expensive pillows.HUGE MISTAKE!Finally I was in such extreme pain, sleep deprived, desperate and seen this pillow could arrive that night so ordered it and ordered 2 other kinds of pillows as well just incase.. Sidney pillow showed up around 4 am I immediately took it out of the package threw my own pillow case over it and tried laying on it right away before it fully expanded. There was a slight smell but I didn't care I had no patience and I just wanted sleep. After a few minutes I decided to add more stuffing (because it had not yet expanded fully) and layed back down and FINALLY got some sleep. When I woke up I did remove some of the stuffing and put it back in the bag and left the pillow to lay out with both the cover it comes with and my own off for the remainder of the day and occasionally fluffing it. By bedtime the smell was gone and it took just a little fluffing to get it how I wanted it and then I drifted off to the land of nod.The sidney pillow is what I would consider a "medium" pillow. Not so hard you feel like your laying on a rock but not so soft you have no neck support and falling into it. The slight curve in the pillow may not look as though it would make that big of a difference. I personally underestimated the curve lol. Now I can't imagine using a pillow without that curve. Ive tried many contour pillows but they are always so hard and they dont properly support the curve of my neck as they are to high and seem to be more for back sleepers. I never sleep with my pillow laying horizontally.. I like to sleep on my right side with my right arm upwards and underneath my pillow and kinda hug it. Normally this makes me need two pillows one to hug and another to lay my head on but that needs constant adjustment as I move or there are L or J shapped pillows but those do not provide enough pillow to hug on the longer leg side of it plus they take up a lot of space in bed. So if you sleep like me, the curve with the Sidney Pillow allows you to perfectly form around it and the pointed corner ends wraps under your neck and head and around your shoulder giving the extra support normal rectangular pillows do not.After the first time sleeping on it I already felt less neck pain when waking up. After 3 days zero neck pain or shoulder pain upon waking up. Of course as the day goes on depending what I'm doing the pain starts to creep back up on me but with the help of this pillow I'm easily and comfortably able to get to sleep each night. No more tossing and turning all night, no smell after airing the pillow out and allowing it to expand properly and no chemical burn which was my biggest fear cause I have super sensitive skin. I do not feel the cubes of stuffing as others said through the pillow case when I lay on it or even by running my hand over it. The cubes are very tiny and in no way jabbing at your face lol. It does take a little fluffing at first but I have not needed to constantly fluff it or had issues with it losing its shape. In fact the longer I've used it the better it has gotten as it has molded perfectly to me and my bodies natural curves and where I need the support.I know going off others reviews is difficult when it comes to pillows because everyone is different and sleeps differently but I truly think this pillow could be the one for just about anyone as it's easily adjustable to your liking of firmness and it molds to you and your body and sleeping position rather than the permanent pre cut and shaped you see with other pillows.I definitely recommend this pillow just be sure to remove the pillow case it comes with and allow it to air out and occasionally fluffing it during this process to release the fumes and help it expand properly. You may want to play around with the amount of stuffing you want in it to find what is best for you but don't lose patience if the first night it's not perfect because the more you sleep on it the more it will form to you and your curves. It truly becomes a pillow that seems as if it was molded just for you. I also don't recommend using it as a pillow you lean against in bed when sitting up reading or watching tv because that will change the form it has built for your individual neck, head, and shoulders.

I had major surgery in my neck a few months ago and I've been struggling with sleep ever since. It didnt t help that im a true stomach sleeper. I've used 5 different memory foam pillows at different angles & stacked. I would still keep waking up almost hourly to my head sinking into them and my neck was always stiff every morning! I was dreading going to bed every night knowing I wasn't going to get my full rest. I went to several stores looking for a pillow that was truly firm and unfortunately there aren't any at major retailers. So I ended up on good ol Amazon reading through countless reviews. When I came upon this Sidney brand I've never heard of it. But the majority of the reviews were positive and claiming firmness with the ability to adjust AND many claimed that it helped with neck/shoulder pain. So I caved and bought it. SO GLAD THAT I DID! Not only is this pillow nicely FIRM & DENSE, but its conveniently carved out for your arm if you're like me and like to put it under your head. It also comes with extra stuffing which I definitely used, i want the firmest t i can get and this pillow delivers. I had the best full rest & I wake up to almost zero tightness & stiffness of my neck. Definitely purchase if you're suffering neck pain/stiffness you won't regret it.

Updating this review to say how happy I am with the customer service I received after leaving my review. Michelle was AMAZING and was insistent on working with me to make sure I got resolution. This is truly an amazing pillow however, please read the product care instructions either on the pamphlet in the box or lower on the Amazon page. The pillow needs to be fluffed in the dryer every two weeks to make sure the memory foam stays evenly distributed. I failed to do this which is why I was having issues with my pillow. If you are a side sleeper, this is your sign. This is a great pillow from a company who couldn’t be kinder, more helpful, or more willing to help. Thank you, Sidney Sleep!I purchased this in February and it is now July as I’m writing this. I’ve been loving this pillow! So comfortable and perfect for side sleepers. However, for the past week I’ve been waking up with excruciating next pain! I’m not sure what has changed or what happened but these pillows are too expensive to be replacing every 5-6 months. I’m just so sad and tired of waking up in pain!

At first, this pillow was a godsend. I have multiple herniated discs in my neck, some bulging discs as well as degenerative disc disease, spinal stenosis, foraminal stenosis and rheumatoid arthritis with degeneration in my shoulders and in my neck. Basically my neck is a painful disaster and sleep positions can make it break my sleep and how functional I am during the day. When I first got this pillow it was amazing and I slept better than I had in years. It takes some time to adjust the amount of fluff you need for maximum comfort but it’s not hard to add or remove, just messy in the process. A year later I can’t use it anymore. The zippers on the inner case that holds the memory foam AND the outer case that holds the innermost pillow have both broken and do not hold the foam in so it won’t stay in the proper form and isn’t helpful anymore. I’ve had to stop using it because it’s been causing increased pain and discomfort. I’m sad because it worked so well in the beginning and now I can’t use it at all. I still recommend the pillow because when it works it works and it’s great. Once you can’t keep the stuffing in it doesn’t do at all what it needs to and it gets tossed into the massive, useless pillow pile. It would also be better if the extra stuffing bag was a little stronger and better for resealing and storing extra stuffing. I honestly don’t remember if it reseals but I remember a big hole was easily torn in it and extra stuffing was all over the place and lost.

So let me first start off by saying I've been using this pillow for a few months now, and even getting it initially was an ordeal. I was initially sent a used, returned pillow, even though I'd ordered a new one. Amazon was less than stellar in fixing, but Sydney Sleep was fantastic. They explained the issue, replaced the pillow and had fantastic communication the whole way. Based on that alone, I will always have good things to say about them. It feels incredibly rare these days for companies to own an issue and make it right with their customer, even if they weren't the ones who caused it. 5/5 customer service and responsiveness.The pillow on the other hand left something to be desired for me. The form factor, density and overall feel of the pillow are great. As someone who sleeps pretty hot in general, this pillow seems to absorb and then radiate my body heat back to me. In the cold winter, this wasn't terrible, though it made for a few sweaty nights trying to find a good balance of heat, fan, and comforter. Now that it's warming up for summer, it's near unbearable. Every night I've used this pillow, results in waking up drenched in sweat. My partner, who is always cold, absolutely loves this pillow. Needless to say, after a wash, they'll be taking this one and I'm back on the hunt for the ever elusive super firm, forever cold pillow.TL;DR: Company is 10/10, pillow is 6/10 - good if you're always cold.