T-Mobile Franklin T9 Mobile Hotspot 4G LTE Wireless WiFi (RT717) Band 71

I ordered this hotspot to bring to school because the Wi-Fi is terrible. I knew that I would have to buy my own Sim card for this but after I did purchase it, the hotspot stopped turning on even after it was charged. I requested an exchange, and the new one that I received works perfectly. I am paying $10 a month for the data and I think that’s a pretty good deal for how much I spent and the quality I received, compared to how much I would spend if I bought one directly from T-Mobile.

The 10 GB sim card that comes with this hotspot device doesn't work. The instructions that come with the device are next to useless, with extremely small text and what is explained, does not explain how to activate the sim card that comes with it. It also doesn't explain that you need to activate the device at a T-mobile store. It also doesn't tell you that you can pre-pay or post pay. After paying $40 at T-mobile to buy 30 GB of data (without ever accessing the 10 GB that came with the device, I wanted to top off the prepaid data because I was traveling on business and ran out of data after only 14 days. I needed enough for the rest of the month. Unfortunately, another thing they don't tell you when you buy this device is that you can only top off the data by 10 GB through the rest of the month. What good is a mobile hotspot if you can't purchase the amount of data you need? There's also an activation fee. Useless. Don't waste your money or your time.

I'm a gamer. I want to be able to use the T-mobile hotspot to game / surf the web. I used to be able to do that, back circa 2016 up to like 2020, the hotspot was a reliable connection. Then it got so intermittent that I couldn't play a game that needed a steady connection like an MMORPG.I tried switching carriers to Verizon and that was it's own mini disaster, where I am located the Verizon network was terrible. Even in a city hub I had 1 to 2 bars, and the hotspot was unusable really.Out of almost desperation I bought this Franklin mobile hotspot. Despite buying it not as a "renewed" item. It was definitely used. It had a T-mobile empty used Sim card-card inside the box (the card that has the SIM attached was empty) . I was expecting this and took it to T-mobile. They installed a new card, got my plan going and it's been great ever since. I disconnected 3 times back to back in a 15 minute time span, but since it has been a steady connection.I can't attest to it's battery life, I always have it plugged in.

Was using my phone as a hotspot and draining the battery. This economically solved the problem is easy to setup and use. Got the dreaded bloated battery after about six months that actually popped the back cover. Still used it with rubber bands to hold it in place for another few weeks after that before it totally kicked the bucket. I actually got a replacement battery also through Amazon that actually had the Franklin logo on it whereas this one didn't.

Works extremely well in New York, however in Texas I hardly receive 4G coverage. Battery life is great and for the cost it's value for money, it's also easy to use.

Easy to use. You buy a sim data card separately. Hooks you right up to wifi. Got for smart tv. Runs perfectly. Cute, dependable, nice price. Easy to use as a portable hotspot. Take it with you. With added sim data card it's affordable and does the job. Runs multiple devices at once. No problems at all. Very happy with this.

Now I have designed, fixed, used, repaired, and dealt with many types of embedded communication gadgets for a very long time. I can honestly say I have NEVER experienced a worse brick than this one. It is ABSOLUTELY horrible. It didn't turn on right out of the box, giving it the benefit of the doubt that "it must need charging". so I charged it for about 24 hours. Still No light or ack of any kind. IT must be the charger. The charger turned on another item. I took out the SIM it came with (which I guess was a gift since I never thought it included a SIM. Still no show. Put in an activated T-Mobile SIM card. Still no SHOW. I played it with it a lot and saw the WELCOME message onetime when it had NO SIM. Then I try to put a SIM in and No show again. Very frustrating and a COMPLETE waste of my time. The resolution I want is for my money to be returned without my having to make a trip to return this trash so I can take a hammer to it ..... without violence.

I bought this for myself to use on long road trips for when I didn't have service and took it to my local T-Mobile and they could not activate it instead they gave me a new router free of charge the doesn't come with a sim and the Sims they have are not compatible with it battery lasts about 2days and connection is easy even though there is no sim to give signal definitely not worth the money and came scratched.

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