JLab Go Work Wireless Headsets with Microphone, 45+ Playtime PC Bluetooth Headset and Multipoint Connect to Laptop Computer and Mobile, Wired or Wireless Headphones (1 Pack)

I purchased this product 5/23/22; it is now 10/7/22 - outside of the return window. I love almost everything about this product with a few exceptions. This headset was bought to work from home for an answering service.There are many pros to owning this headset. It holds a charge for a very long time. Usually, I charge every 3 days, but it is still at medium charge even then. I love that the the mute feature is easy to quickly access on the ear piece. It even has the red light at the end of the mouthpiece to remind me mute is on. I love that it is dual connectivity which allows me to listen to music on my iPhone in between calls from my computer. When a call comes in, the headset actually switches before the first ring, allowing me to answer the call faster. The noise cancelling is high quality as when I have a moment of silence on the call, my caller checks to make sure the call didn't drop.Now, the negatives... I wish the ear pieces were large to fit over my ears for greater comfort. They do have nice cushion but not adequate size for wearing for long periods of time. After a while, my ears are a little sore. Also the range cuts out if I get too far from the computer. This may or may not be typical and is not a big deal for me. I just noticed when i change rooms.The MAJOR draw back is either the quality of the material of the actual head band that connects the two sides, or the design of it . It is plastic, which may be common. Perhaps just mine has a defect in the curing process or something, but about a centimeter above the swivel point on both sides have cracked. I was able to use electrical tape to secure the one side before it could completely separate. The side with the swing arm for my voice, completely broke off. The line that gives it power is still in tact. I have tried using gorilla glue, but it does not hold. I tried gluing it again and then wrapping it in electrical tape. It held for a few hours, but separated again. A third and forth time, I used glue, electrical tape and broken pieces of chop sticks to try to keep it aligned and secure. Remains to be seen if this will hold.I would love if the company would reach out to me to offer a replacement. At it remains, if this doesn't hold, I will seek an alternate brand or price range with these features that I so appreciate. I would think for this price point though, it should have held up longer than 5 and 1/2 months.*** Edited to add *** I still like this product despite its flaws. I have since ordered this again, but I proactively strengthen the weak areas with black electrical tape. I use that so it blends with the headset and is not even noticeable.The company has not reached out to me, though I never messaged them directly either. This leads me to believe they don’t read their reviews.I have discovered another issue. The arm that swivels broke on my last one. I don’t know if it was my fault or a design problem. I was able to secure it in a working position with good ol’ electric tape and ordered another to have on stand by. It still works perfectly with no failure of the electronics of it. If I could find another with the exact same features, I would buy it instead, but I haven’t seen one so I continue with this one.

I recently had the opportunity to buy the JLab Go Work Wireless Headset with Microphone, and I must say, it pleasantly surprised me with its features and performance, especially considering its budget-friendly price point.Design and Comfort: 4/5The headset has a sleek and modern design with a matte finish that gives it a professional look. The on-ear cups are comfortable and provide a good seal without causing discomfort during extended use. The adjustable headband ensures a secure fit for various head sizes, making it suitable for prolonged work sessions.Wireless Connectivity: 4/5Equipped with Bluetooth 5.0 technology, the JLab Go Work offers a stable and reliable wireless connection. Pairing with devices is a breeze, and I experienced minimal latency during video calls and media playback. The wireless range is commendable, allowing me to move around my workspace without losing connection quality.Microphone Quality: 3.5/5The built-in microphone delivers clear audio during voice and video calls, ensuring that my communication is crisp and intelligible. While it performs well in quiet environments, it may pick up some ambient noise in busier surroundings. The adjustable boom mic is a nice touch, allowing users to position it for optimal voice capture.Battery Life: 4/5JLab claims up to 45 hours of battery life, and in my use, the headset lived up to this promise. For a wireless headset in this price range, the battery performance is impressive. The quick charging feature is convenient, providing several hours of use with just a short charging session.Audio Quality: 3.5/5The audio quality is decent, especially for a headset in this price range. The sound is well-balanced, with clear mids and highs. The bass, while present, may not satisfy audiophiles looking for a more pronounced low end. However, for productivity tasks, online meetings, and casual music listening, the JLab Go Work performs admirably.Additional Features: 4/5The headset includes intuitive on-ear controls for adjusting volume, managing calls, and navigating tracks. The foldable design makes it convenient for travel, and the included carrying pouch adds a layer of protection.Conclusion:In conclusion, the JLab Go Work Wireless Headset with Microphone is a solid choice for budget-conscious individuals seeking a reliable and functional headset for work and leisure. Its comfortable design, commendable battery life, and versatile features make it a practical solution for remote work, online meetings, and on-the-go audio needs. While audiophiles may find room for improvement in the audio quality, the overall package offered by the JLab Go Work makes it a worthwhile investment for those prioritizing functionality and affordability.