Aisopos 64GB Flash Drive for iPhone, Portable USB Flash Drive with 8pin Lightning Connector External Storage Memory Expansion for iPhones, iPads iPods Mac Laptop & Computer(White)

Bought this as a Christmas gift for the wife and we went to use it the other day cause her iPhone storage is full and it doesn’t work. I tried to copy files but the app says the device is offline I followed the online manual and the phone cannot see the device storage. Sad. I thought I was getting a good buy. And it’s jink. I tried on two different phones.

way too complicated