Playstation 5 DualSense Wireless Controller - White (Renewed)

I got the wrong color the first time. And the power didn't even work iwas getting skeptical but they got me an exchange and worked with me through getting a nicely refurbished remote 5 stars!

Excitedly ordered this controller for my wife as one of hers just died and she was interested in gyro, but failed to notice that this was a refurbished controller. No bigs, there’s been plenty of times where I’ve purchased something used and it was still more than in working condition. When it arrived, it was in a USPS mailer envelope with a white usb-c cord, and nothing else. Also no bigs- we can google whatever we need to know for setup etc. My wife noticed it was kind of grody looking, which we also tried to ignore because if it works, it’s super easy to clean/sterilize a controller. But it didn’t work. The usb-c port on the controller was wiggly as hell which meant it kept disconnecting while plugged into her pc ((how she would primarily be using this controller)). After a quick googling we find that this is a common issue with these controllers, so we figured it would be safer to return this, eat the return charge, and purchase one from a local store so returns would be easier.This controller should NOT have been shipped out, but it seems either it slipped through inspection or wasn’t inspected for issues at all, so heads up.

I am beyond impressed! From the moment I opened the package, it was clear that this product was carefully refurbished to look and feel like brand new.The controller arrived in immaculate condition—no scratches, scuffs, or signs of previous use. It looks and feels as though I just pulled it out of a factory-sealed box. I was genuinely surprised at how pristine it is for a renewed product, which speaks to the high quality of Amazon's refurbishment process.The DualSense fits perfectly in my hands, providing an incredibly comfortable grip, even during long gaming sessions. The buttons have a satisfying, tactile response, and the thumbsticks are smooth and responsive without any signs of wear. The weight is perfectly balanced, making it ideal for hours of gameplay without causing fatigue.The real magic of the DualSense lies in its performance. The adaptive triggers are simply mind-blowing! They add a whole new layer of immersion, especially when playing games that take full advantage of the haptic feedback. The subtle vibrations, combined with the dynamic tension in the triggers, make every gaming experience feel more lifelike. Whether it’s pulling back a bowstring or firing a weapon, the controller's feedback is spot-on.I was also pleasantly surprised by the battery life. Even after extended gaming sessions, the controller holds a charge remarkably well. It easily lasts over 10 hours of continuous gameplay before needing to be plugged in, which is fantastic for marathon gamers like myself.I couldn’t be happier with this purchase! If you’re on the fence about buying a renewed product, let me assure you that this is one of the best deals out there. It’s just as good as buying a new controller, if not better because of the amazing value. Whether you're upgrading from an older controller or looking for a spare, I highly recommend going for this renewed option—you won’t regret it!

It may be refurbished, but I haven't noticed any issues yet. It arrived clean, no drift or sticky buttons, and the battery seems fine and likewise with the charging port.Worth the 5$/10$ off by getting refurbished if you don't plan to use it as much, like me. But even although I notice no issues yet, if you know you'll use the controller often, I'd recommend getting a brand new one just in case.

Works perfectly fine

At first a faulty replacement came in and I tried to stick with it but reached outto get a replacement. I received a much better renewal in a short notice and it was easy to contact and deal with the supplier. Good customer service is always a win in my book.

The PlayStation 5 DualSense controller is a significant upgrade over its predecessor, bringing immersive new features and notable durability. First, the adaptive triggers and haptic feedback stand out by offering subtle, precise vibrations and variable tension that react dynamically to on-screen events. Whether you’re braking on a bumpy track or firing a bow, the triggers provide a tactile element that elevates gameplay beyond simple rumble... Equally impressive is its comfort. The slightly larger form factor and ergonomic grips help reduce hand fatigue, making long sessions feel less taxing. The built-in microphone is convenient for quick chats, while the improved battery life and USB-C charging ensure minimal downtime... Fast shipping is a bonus, and the controller arrives ready to perform out of the box. Most surprisingly, it has proven sturdy enough to remain fully functional even after a few less-than-gentle drops—underscoring Sony’s commitment to build quality. Overall, the DualSense exceeds expectations by marrying innovation, comfort, and toughness in a single, streamlined design.