SAICOO Smart Card Reader, DOD Military USB Common Access CAC Card Reader, Compatible with Mac OS, Win (Vertical Version)

I recently had my previous CAC reader go down, which left me in a pinch to say the least. It was less than a year old, so I looked into other readers and found this one. I have had 3 readers thus far, and of the 3, this one so far seems the better of them. The first lasted less than a year, the second I had trouble getting to read my card, but this one, I dropped my card straight in and it took right off, no trouble at all. I hope this one lasts a good long time. I intend on getting a backup in the near future (naturally no stores near me sell them and the closest is 3 hours away) and intend on ordering a second of this reader.

This does the job, reads the info on a CAC card (is that redundant?), and connects with ease. Sliding the card into the reader is a challenge--not horrible, but the fit is tight. I like that it stands upright, a small plus, but a plus worth mentioning.

Easy to plug and play. Works with my DOD military ID card with no issues. I don't have a CD drive on my laptop to use with the included driver disc, but I found simple instructions on the disc that led me to their website, where I was able to get the drivers and install in a pinch. Very easy to use and highly recommended for the discounted price that this sells for.

****UPDATE**** Received a replacement card reader almost immediately. I can't say enough about the amazing customer service I received from this company! TOP NOTCH!!! This item stopped working after 4 months. Not a happy customer. I am now out the money I paid for this product since the return window has passed. Would not recommend this card reader to others, don't waste your money!!!

Had issues installing S/MIME but to be honest, I don't need to be reading encrypted emails from home. Device works great. Can access AF Portal and my Webmail and that's exactly what I purchased this device for. Only issue with respect the device itself is that it, for some reason, would not read my DOD/ID Cert. It reads my PIV Cert (no longer can use) and my Email Cert. Still, you only need the email Email cert for any access I have. Just wish it wouldn't default to my PIV but no real issue. :)

This CAC reader had it going for a couple of months, but after using it a few short times (maybe 10?) over the course of 6 months, it broke. Windows kept saying it couldn't recognize the device. Tried another computer and same thing happened. This has found a new place inside my trash can. Off to find a better CAC reader from a different company. Update: If I could give this a 0-star review I would. After writing this review the company was quick to apologize, however, after stating, "We noted your issue. We sincerely apologize for this DOA item and all the inconvenience it caused to you," that tells me they didn't really read my review. Can't they see that it was working for about 6 months, rather than being DOA (dead on arrival). If you can't even read customer reviews properly don't bother with trying to assist them with getting a replacement. Poor quality product with even worse customer service.

If you're gonna buy this for the same purpose I bought it (for AKO access), look no where else. This thing is great. Not only does it work, you get to see your ugly mugshot staring back at you as you do work. Installation was easy. HOWEVER! Do not slice into the package willy nilly. I actually cut the installation disk in two areas. I was for sure certain that the disk would not work... I was wrong. The disk was as durable as the product. Easy setup and usage... you should get it.

This CAC reader works perfectly when paired with the PKard CAC enabler software (29.99) for my Mac. It took about 25 minutes to setup on my Mac OS Sierra following the .mil instructions which are available online. One thing to be careful about is making sure to enter your pin and not your computer password when it prompts you for your "keychain" once all is setup and ready to go online. If used with the PKard software, you will be able to use this card reader and access your .mil websites through Safari.