As a trusted Amazon seller, our number one goal is to provide a positive and hassle-free experience to every customer. Our customer service team is fully committed to answering all questions related to our product and store policies, as well as providing top-notch support for any order related issues. lil Monk LC 103 ink Cartridges 5 Cartridge Value Pack (2 Black-16 ml, 1 Cyan-14ml, 1 Magenta-14 ml, 1 Yellow-14ml)Your satisfaction is 100% guaranteed! We stand behind our product 100% and are confident that our ink and toner cartridges will meet, if not exceed, your expectations.If, for any reason, you are not 100% satisfied with your purchase, please contact our customer service team for troubleshooting assistance. If troubleshooting is unsuccessful, replacement(s) for the defective product will be sent (at no extra charge), or, if you prefer, can be issued to return the product for a full refund of the original purchase amount. Our listings are updated to include the latest printer models. However, all models may NOT be listed. If your printer is not listed, and you have a question regarding its compatibility, please contact us prior to purchasing.CAUTION: 1.Please confirm your Printer Model before placing order 2.Never squeeze the center part of the ink shell as it may cause ink to squeeze out and cause leaking. Always pull the yellow label off first, and then remove the orange nozzle cap while the ink cartridge's outlet is turned upwards. 3.Your printer/computer may display an ink alert message, such as """"non-genuine cartridge"""" or first-time print or copy alerts. Press proceed/continue/accept/yes/OK to dismiss this prompt. In some cases, you may have to scroll over using the printer's arrow keys to dismiss the alerts. Customer satisfaction is our number one priority: Any questions, just contact us, we will solve the problem immediately, always help here.
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