US Robotics V.92 USR5686E External Modem + Fax, 56K

I've been using two of these modems for about a month now without any complaints. We use each modem for each retail POS system at my place of business. We gave up high speed credit card processing for dial up. The modems have been working fine thus far. We've had a couple of connection errors during some transactions but nothing to concerning. I.e. lost carrier. Not sure what that means. Like a previous reviewer said, the modems have a small footprint which is nice if you are tight on space. The setup and install was very easy too. The only negative I see to the whole system is the required use of a serial cable. I had to order two serial cables as the USR 5686E DOES NOT provide a serial cable in the box. For the price of these modems, USR should supply a cable.

I have to use this modem to communicate with traffic signal controllers. It works and is very reliable. Its easy to set up and small so does not take a lot of space inside the cabinet. Can't go wrong with this one.

This was a great deal at the time. They satisfied my needs for a customer at the time but now they have moved on to Internet communications and I have about six of these units still in the box.If any one needs them they are available.

This is the standard fax modem by US Robotics, the one we all need and use. It has been working fine, as expected, since we got it.My only comment is that you should realize that it only has a serial connection and NOT a USB connection to access your computer/server. We fortunately had a cable that would work, but were surprised when there was no USB connection as we had previously.

I bought my modem about 3 weeks ago after the original one in my computer quit. For the first couple of weeks it was great, relatively quick initial connection and pages seemed to load more faster and more smoothly. However, in just the past 24 hours the speaker that lets me hear the modem function has quit with no reason or indication showing in the diagnostics that there was a problem and the initial connection time has slowed down.The troubleshooting information is difficult to follow, I had a lot of problems installing the driver and to be honest there are better, more reliable brands out there that don't cost as much as this one. Very, very disappointed.

This modem does not work with windows 8 as advertised. Expensive cable to hook up to my laptop from modem. Old fashioned buttons, etc. Real loser. Software down load as required will not run on windows 8.

Just installed this modem (USR5686E) on a Windows 2000 laptop. In less than 5 minutes, I was connected @49.2K, which is very good in my neighborhood where the phone lines are 1950's vintage. I have several of these USRobotics external modems on both Windows and Linux machines and have never had a bit of trouble with them. I'll try it one a Windows XP machine next.

No power supply was included in box with modem, had to order a power supply separately after modem was delivered. No mention of power supply not included in the the description of this item.