Electric Remote Controlled Drapery System W/16' Track Right Pull & Wall Mount Brackets CL-920A by Curtain Call

Researched for months prior to purchasing these remote systems. Many companies do not back what they sell. And if something goes wrong and they don't back up their product(s), then you have two issues to fix. Because I was covering 32'' linear feet of windows . . . I also considered having a 3rd party install the systems. But - after receiving quotes from $4015 - $8000, I decided to tackle it myself.Purchased 2 systems with right pull opening - to hang 192"w x 111"h one piece linen sheer panel on each. Received items timely. Read the instructions carefully, but master carrier on one system kept getting stuck in a 3" section towards the middle. Reread instructions for troubleshooting to no avail. Emailed support at RemoteControlCurtain.com. They answered almost immediately. After a few emails back and forth . . . it was determined that the system/rod was slightly bent preventing the master carrier from smoothly running through that 3" section. Remote Curtain immediately shipped an entirely new system ($450+) - free of charge - to replace the bent one. Issue on a Sunday, shipped on a Monday, received on a Thursday. While I haven't yet checked the replacement system . . . I did install the 1st one. It is stealth in nature and I absolutely LOVE it!Depending upon the width of your desired system, you will need at least 2 people to install it. Our systems were each 16'3" wide - and I needed 2 people - each on a ladder to install - each holding one end of the system. I measured the width of our spaces which was 16'4" and subtracted 1" for my final system width. Once installed the system was exactly 1/2" off of each wall. Remote Curtain custom cut the system exactly to my specifications prior to shipping so that I would not have to cut the rod myself. While it is possible - you risk damaging or bending it that way.I plan on purchasing their remote roman shade systems in a few weeks. Why? Simply stated . . . product reliability, product quality and customer service.Video attached.

The installation went really well and the curtains work perfectly. I had a different unit that I’d installed in my home theater several years ago (a friction model using the existing curtain cord). It worked about 1/2 the time. The “Curtain Call” is amazing. Very smooth operation and unbelievably quiet.Thanks again for the great service, the frequent communication, and for a terrific product. Highly recommended.