NETGEARNighthawk Multi-Gig Cable Modem (CM2000) - Compatible With All Cable Providers Incl. Xfinity, Spectrum, Cox - For Cable Plans up to 2.5Gbps - DOCSIS 3.1

My old Nighth hawk Modem stop working and had to get a new one. This 2.5 g appears to be faster. I connected to my Night Hawk rotter with Cat8 cable. Cat8 transfer data faster for 2.5g modem. So far product works good. Although you need to have equipment that accept 2.5g in order to utilize full function of modem.

I upgraded to a Motorola MB8611 modem and a new ASUS router in 2021 to fully utilize the speed in my Xfinity plan. I had occasional, brief disconnects from the internet early on. However, these disconnects continued to increase in number over the year until recently it was dropping off several times a day. After checking cables, connection to Comcast, modem resets, etc., I decided to switch out the modem. I had considered the Netgear CM2000 (up to 2.5 gigabits) modem initially but went with the less expensive Motorola since I had used Motorola modems in the past without problems.The Netgear modem setup was very straightforward as I already had the Xfinity app loaded on my phone from the previous installation. Activation via the Xfinity app took only a couple of minutes and a couple more minutes for the modem to restart. Worked with my router without any issues as soon as I plugged it into that device.Download speed varies as expected during the course of the day/night, but it usually exceeds the fastest speeds I got from the Motorola. It’s been over a week and, so far, no disconnects! Keeping my fingers crossed…Added note: I usually decline the Amazon protection plans, but I did add them to the earlier order. Making the claim on the old modem was very simple and quick. I did wait until after the holidays and delivery delays were over to return the old modem, using the prepaid label Asurion had sent me. I was credited with a refund for the full price that I paid for the modem (excluding tax) via an Amazon gift card within just a few hours of dropping the box off at the UPS store.Update 12/10/2023. It's been about a year since I bought and installed the NETGEAR Nighthawk Multi-Gig Cable Modem (CM2000). Still working flawlessly with no slowdowns or disconnects from the Comcast account.

The NETGEAR Nighthawk CM2000 has been fantastic! It delivers impressive 2.5Gbps speeds and handles my entire home’s internet needs seamlessly. Setup was quick, and I haven’t had any issues since. It’s fast, reliable, and perfect for a demanding network with multiple devices. Highly recommend it to anyone looking for a high-performance cable modem!

This modem worked great until the multi-gig function inexplicably stopped working after only a year and a half. Now instead of getting the 1000 Mbps I pay for, I am capped at 100 Mbps. I did not touch the thing the entire time, it just stopped working. I have tried replacing all cords, reset everything, and nothing has fixed the issue. Which made me look into updating the firmware and had me discover that Netgear is a scam. They expect you to pay extra for any amount of tech support. Meanwhile they claim they are unable to update the firmware. So I talk to my ISP (Mediacom), and they claim they are unable to update the firmware and it is the manufacturer who can do that. So back and forth I go between Mediacom and Netgear who both say they can't update anything and that the other should be able to. So here I am with wasted time, wasted money, and a $300 box that can't even put out a wireless signal on its own. This modem is too expensive to not even last 2 years at full functionality. Why does anything related to connecting to the internet have to be the most painful process in all of tech

Just installed this yesterday, and the setup was relatively painless. The most difficult part was activating through Xfinity, but even with that, it only took about 45 minutes to get online. I paired this with a Netgear Nighthawk AX5400 (RAX54X) router, which was also fairly easy. NOTE: If you go with the Netgear router, during the setup you can enter your current SSID and password, which means that you will not have to go to every WiFi device and reconnect to the new router - that was a huge time saver.Regarding speed, so far so good. I will update after some further usage.

This is my second one, the first one failed after 2 years. I figure, I am still ahead of the cable company rental. I did replace it with the same model because of the ease of use and the high speeds I get from it.