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M**S
Great well built chair
So I ordered this for my wife (even though it’s my daughter in the photo, having a play on it).First off, I took over a month for it to come, even though it states that it’s from a company in Europe, it’s actually dispatched from China.Secondly, the batteries are sent separately, which surprised me when I opened the box as these were missing. The company’s customer service was amazing though and explained through email that these are sent a little later and refunded £20 for the inconvenience.Thirdly, there was an unexpected import duty tax which amounted to an extra £85 payable to FedEx. Again when I contacted customer service they emailed me straight back and agreed as it was supposed to be free delivery and the extra cost was not stated in the advert and agreed to refund the £85 once the batteries arrived (Which they did very promptly).After all this, how is it? It’s great. While it states in the listing that it’s ‘light weight’ it really, really isn’t. You almost have to be a power lifter to pick this up and put it in the boot. It is HEAVY. However, it is solidly and robustly built and feels like it will last. It’s not flimsy at all. It folds up fairly compactly and fits in the boot of my small Toyota Yaris with room to spare. It doesn’t obscure the rear window too much either.The catches that are supposed to secure the arm rests (when moving up and down to sit in the chair from the side), very quickly stripped the plastic from their bolts. But I found these unnecessary anyway and removed them with no consequences.Full charge took about 10 hours when I first charged it. We’ve so far just gone a few miles locally a couple of times and it’s only taken one bar off the charge meter. My wife has found it reasonably comfortable but purchased an extra lumber cushion for extra support. At first, when it had charged, we struggled to turn the power on. But quickly realised that you have to push the red brake levers on the motors for it the power up. That is not really explained in the booklet. The motors are powerful enough to get up drop curbs without too much effort.We have found it great so far to be honest. It is simple to operate and very sturdy. My wife is enjoying the extra freedom and my daughter is having the time of her life using it as a go-cart.I would have given it 5 stars had it not been sooo very heavy to lift and a couple of superfluous plastic catches that really don’t do anything but are easily removed. Very reasonable for the money I would say, but their are lighter mobility scooters out there particularly if you are a disabled person or elderly and who has to get their own chair in and out of the car on your own.—— A week on and the scooter is still doing brilliantly and we are still happy with it. I have added a clip to attach my wife’s walking stick and managed to fit her wheelchair bag to the back of the seat to give us extra storage for shopping.
D**.
Comfortable and easy to use
Good wheelchair easy to fold still a bit too heavy for me to lift but someone able bodied should manage okHad some problems with one of the motors but new one delivered very quickly and I am able to use wheelchair again
Trustpilot
5 days ago
4 days ago