Deliver to Australia
IFor best experience Get the App
P**R
Do Not Buy - This Couch is Defective
We were so excited to buy our new couch, and now are so disappointed. To spare you a long story, I'll explain what happened in bullet points:- Directions were basically useless. They over-relied on images rather than text to tell you what to do (most likely to save money on printing various translations - being cheap is a theme here). I have a theory the directions we got were actually for another model of couch, because some of the pictures were of types of screws that weren't included.- After getting the couch assembled, it was uncomfortable to sit on. None of the adjustable back settings felt natural.- Five months later, and the legs folded in! We have to prop the couch up with books at this point. We're two non-overweight people in our twenties. A couch not being able to support our weight is simply ridiculous.- Neither Cymax nor Sealy was helpful AT ALL. They both basically told us "nothing we can do". I'll never buy from either company again, and suggest that you don't either!
Trustpilot
2 months ago
4 days ago