XblueAdd-on Phone for X16 Office Phone System (XB1670-00, Charcoal)

I have been using this phone system for almost a year with two lines and 5 extensions. The system has worked flawlessly in that time. This extension was easily added to my previous kit and the signal works well at a 200ft distance between the base and this handset. The features on this phone help with business management including the ability to set the mailbox, name the extension and page other phones internally. Purchasing this phone to add to an existing system takes only minutes to get the phone set up. I am very happy with this phone and the system.

The X16 Speakerphone is a less expensive phone system solution for small businesses. It has all the functionality you expect like caller ID, call waiting, support for multiple lines, and more, for a price that can hardly be beat. It is durable, has a professional look, and the sound quality is excellent.Only minor issues are worth note such as how you only see name and number on the caller ID. Timestamps are available, but require scrolling. If this phone had four lines of readout instead of two, I'd consider it perfect. Overall, I might review the entire phone system a 4.5/5, but the phones themselves are excellent and worthy of a 5/5.

This system works well for our small office with six extensions. Don't plan installing it yourself, though. The cost of hiring a pro is well worth the investment. I have only two minor complaints: The shape of the phone makes is almost impossible to rest on your shoulder while talking. If you do that at all, get some of those stick-on rubber shoulder rests. Also, the phone is so light that whenever a push a button, the phone moves a half-inch or so away. Easily remedied by putting something stout behind it.

We installed this system a month ago and after a few initial hiccups it's working just fine. The price point and ability to install ourselves were the primary reasons for choosing this system once we read the reviews.I found the self installation instructions to be mediocre at best. They should have one separate booklet addressing installation of the system and the other addressing how to program both the system and individual phones. The instructions were unclear on a number of important points forcing us to do trial and error repeatedly. I must have re-initialized the system 15 or 20 times during set up. Unless you have experience wiring jacks, do what we did and have the phone company install modular jacks where the phone lines enter your premises. Apparently that's not extremely common in office building applications in some areas. We did not wire to jacks at each extension, we wired from the Xblue box directly to each phone; worked just fine.As another reviewer said, note that this is a good phone system, not a great one. The value however is exceptional.Overall I'm really happy with the system; we saved money on purchase, installation and not needing a maintenance contract.

This phone system works really well in my small office.

Purchased a complete XBlue X-16 system a few years ago for our business. Easy to install and setup. Personally I don’t like the attendant service, but we made it work OK. Reason for the 1 star review is you can’t get parts for the phones. We need 6 handsets that stopped working all together or partially. XBlue no longer sells the $20 handset (I would even settle for the $24 Pink Handset), you have to buy the whole phone to get a new handset!! XBlue called me this morning to explain the manufacturer no longer makes handsets and they will be removing the Handsets from their site in the purchase parts section (they’ve been showing out of stock for over a month). Ended up having to purchase 2 complete phones for the 2 handsets that won’t work at all, and try to make the best of what we can with the other 4 (maybe try some generic replacements). If you have a business, consider another manufacturer that can support their product.Update 8/13/19: Just checked the XBlue Web site again. They now show the handsets in stock, just ordered a bunch.

We purchased 2 of these additional phones, for a total of six phones, to accompany the main X16 system. Set up on this system couldn't be much easier.At about 1/4 to 1/3 of the cost of a phone system installed by a professional telecommunications firm, we could not be any happier. It has more settings and options than we could possibly need, and we are comfortable that "someone" is always ready to answer incoming calls.Highly recommended.

Very straight forward install and considerable cost difference over a system installed by a "professional". If you have questions along way customer service is beyond excellent. Don't be intimidated by the fact you have to install this system rather than hiring someone. It's really is as simple as plug it in, watch setup menu video online, spend 2-5 minutes selecting menu options,and start answering calls.