Estratto, Coffee Maker Single Cup & Commercial Water Cooler, Self Cleaning, Bottom Loading, Stainless Steel with Infusion and 5 Cup Sizes

We needed a water dispenser as well as a coffee maker. We saw this on Amazon and to be honest were a little unsure of a coffe maker and water dispenser all in one... We ordered it and I like loading the water on the bottom and the coffee maker is nice since the water is fresh and you can either use K-Cups or has a K-Cup you can put your own coffee in. Also has different settings for the amounts of coffee you want!! Very glad we got it, totally worth it!!!!

So I've seen a lot of disappointed customers on this unit having faulty heating controls that fail after the warranty ends. I tried contacting the company to find out if the issue was resolved and I never got an response via email or voicemail. Because of hard water I needed a new coffee maker and I wanted a new water cooler as the refrigeration unit on my 15 year old oasis unit was finally going. This unit lets me use my own RO water in 5 gallon bottles, makes coffee with it which won't, allow for calcification in the heating elements, I don't have to coming running when the wife needs the bottle flipped upside down when the bottles need changing as the bottom load feature is wonderful, and most importantly, this thing just looks beautiful. Yes, the cheap warning stickers on the unit shreds apart if you try to remove them, which is very annoying, and yes, a year from now I may have issues with the heating elements too, but when it comes to the pre-infusion model I bought...OMG it makes cheap crap coffee taste wonderful. How I did this as 2 separate appliances for so long I will never understand. I hope the old issues are all fixed so I won't have the old reviewer's issues, and I really wish a company that makes such a great product could have even sub-standard customer support, but as far as quality of the product goes, I'm so happy with it, if it broke down after a year like many others, I'd probably have to buy another one as it's now my favorite "kitchen gadget" in my arsenal of kitchen toys!

so far so good. I had a different version that mysteriously quit making coffee after 20 months, so not sure I wanted to get another version of the same, but this is much improved with the choice of sizes of coffee made. It did have a bit of an odd taste of the cold water and I had run 3 gallons thru all the hoses before using, so I am hoping that will get better with time.The refillable cup that was supplied with the machine and the refillable cups that I have don't fit, the lid won't close so those are not usable at all, I tried removing the plastic insert and the metal pan at the bottom and checked the sizes of the ones I had from my other dispenser and the one supplied by the company and there is no size difference.If anyone has a suggestion on why it doesn't fit, I would appreciate it.There does seem to be a high level of maintenance if you read the manual and it comes with some wooden stick to reset the motor if it gets stuck. I was hoping for the price, it was less maintenance or did not require repairs.

Very nice unit. Love the stainless look. We have been using this unit about 2 months now. The hot and cold water temperatures are just right. The coffee maker also works very well and fast. It has style and is very functional. It is pleasant to have the water bottle at the bottom and unseen. This left us room to add wall picture above the unit.The unit comes with a very detail manual at covers everything one could want to know about it use and care. I had called into the company's support phone line just to talk about some minor details about the unit and they were most helpful and in a "no hurry" conversation with me.Kudos to this company!

We have had our machine for several months now and truly love it works great I have hot water anytime for my tea and cold water for my water bottle that I carry everywhere and my husband can make what ever kind of by the cup coffee he wants which we both love. The bottom load water bottle capability is wonderful too!!! I also love having the extra counter space since we don't need the coffeemaker on the counter anymore...Very nice product you won't be sorry you purchased this machine. We have had other bottom load water coolers that have been nothing but problems with leaks and such but this machine is so much better we are very pleased with our purchase we are sure you will be too.

Overall this item is quite a luxury! Have had a few hiccups along the way. Unit came with a broken foot and waited a couple weeks for new base that we had to install ourselves : / The coffee temp is hot, so once cold milk is added it is perfectly drinkable. We were told to descale the unit after only having if for a month because the coffee was not brewing. There was a problem tech support didn't feel we could repair and was sent another unit. Minor problems but great customer support. Loading water on the bottom is a breeze! ENJOY :)

Not happy with this machine. The water drips from the dispenser after each use and creates a constant mess. Also, even with the suction tube at the bottom of the bottle, a lot of water is being wasted. The machine is also overflowing 16oz coffee cups. We have tried to reset the machine without any success. The company said a technician would contact us soon. As of this writing nobody has called to help us. Very unhappy with this purchase.

So far so good. The coffee Brewer makes a stronger cup of coffee then my Keurig for some reason. Not sure why exactly. I find that it tends to be a little noisy every time you get water, the water pump pumps water out of the jug into the reservoir. I wish it would wait until half the reservoir was empty and then fill it back up in one shot. Also, I can't figure out how to turn off the led light in the front. Seems like a waste of electricity. If I could I would give it 3.5 stars but I rounded up.

Never thought I'd be able to use a water dialog or my keurig coffee! This machine gives me COLD water AND great coffee!!!