1. We will try to ship succulents with bare root after dry. This may takes time to process. It depends on our local weather conditions. So if you are in a hurry, please be cautious to buy. Proper dehydration ensures that succulents do not rot during long-distance transport. Succulents consume their own water during transport to maintain metabolism, so it is normal for the plants you receive to dry up. After receiving it, plant it in slightly damp soil, do not water, do not expose to the sun, and place it in a cool, ventilated place. It can be recovered in about 1 week and can be watered and exposed to light. 2. The plants you receive may not be the same color or shape as the promotional pictures. Each plant is unique, so it won't be exactly the same as the model in the picture, but they are the same variety. The color and state of succulents vary with seasons, light, and climate. As the lack of light in long-distance transportation, the color of the plants will fade which is normal. But in a sunny and ventilated environment, they can achieve the most beautiful state through your good care. 3. Some varieties of leaves are easy to fall, which is a normal phenomenon, especially in long-distance transportation. But usually the fallen leaves can be used to grow new life. You can try it for fun. 4. When you plant a plant into a new pot, the leaves around the plant will dry out. Don't worry, this is normal, indicating that plants are consuming the energy of the leaves to grow new roots. 5. If the plants you received are a little rotted or broken, check the branches and roots of the plants for rot. If the roots are intact, it means the plants are healthy and can be survived. You can first remove the decayed or broken leaves and plant them. Place it in a ventilated place to maintain it and it can be restored. If you find that the whole plant is rotten and damaged when you open the package, please contact us within 48 hours of receipt and we will help you.
A**Y
Just as pictured
It came in great condition. Only a couple of leaves fell off but they were just small ones around the base. The plant itself has no damage or demarcation. I bought another plant from this seller and it came in good condition. I purchased some more from them so, fingers crossed!
M**S
Beautiful, unique, and healthy.
Note that this does ship from China, so expect 2-4 weeks shipping time, and plan according to your weather, so obviously do not order plants during times of the year that experience temperature extremes. Fortunately, my shipping was only 2 weeks, and my Echeveria Cupid arrived packed in fluff and perfectly wrapped, and it was exactly as pictured, which was a great surprise! It is the deepest shade of purple pink I have seen on a succulent, and it didn't even look a single bit dehydrated. It had a few dried leaves on it, but were easily cleaned off. To top it off, there is also a moderate sized pup growing off of the base! Beautiful plant, great packaging, and well worth the wait.
Trustpilot
2 days ago
1 month ago
