USB WiFi Adapter 1200Mbps, USB 3.0 Wireless Network WiFi Dongle with 5dBi Antenna for Desktop Laptop PC Mac,Dual Band 2.4G/5G 802.11ac,Support Windows 10/8/8.1/7/Vista/XP,MacOS 10.5-10.15

The adapter works well. My PC is 50 feet +2 walls + one room away from my Netgear Nighthawk R7000 router. My internet service is 100 Mbps and I'm getting about 40 - 60 Mbps with this adapter which I think is great. However the main focus of my review is about their great customer service support.I really appreciate great customer service support (worked in the industry for 12 years) and Inamax has really awesome customer service !!!!This is my experience with the wifi adapter and Inamax customer support.The wifi adapter was easy to install and worked flawlessly for about a month. Then it started disconnecting whenever I tried to connect to the Internet. I'm not an IT pro but am computer savy enough to try a few things like, uninstall/reinstall the hardware device, drivers, do a system restore., etc. I have other devices including another computer using wifi that had no issues with the wifi network so I ruled that out. I then took another older wifi adapter from one of my other PC and installed it on the PC with the disconnect issues and the old adapter did not have any disconnection problems. So I emailed Inamax letting them know my situation and asked for help. I pretty much get an instant reply to try a few excellent suggestions that resolved the issue and the adapter is working again.Kudos for the great service support!Many people do not realize how many few company that actually provide excellent customer service support as its expensive to maintain a good customer service support department so many companies don't bother and through in bodies to read off general troubleshooting docs or read a manual to you.No product is perfect and many products you come across will have issues whether they be minor or major. This happens to everyone and will happen to you. That's when you really hope that the company will be there for you.Working in the customer support industry for 12 years, I always make it a high priority do research on many products I buy to make sure that they provide good customer service. Especially if the product will set me back some money. If I know the company provides good customer service , I don't mind paying a little more with them over their competitor because I know some of that money will come back to me or other customers in the form of awesome service support.Just my 2 cents.....

Firstly, the reason that I used the slower USB WIFI Adapter here is because this is what I was dealing with for a good while. I didn’t include images of the PowerLine adapter because I was just lazy. Also, please excuse my grammar. xDI have been dealing with internet speeds that didn’t live up to my personal standards so I really wanted something new and faster. Since my apartment complex recently dropped that crappy CenturyLink DSL (8down/.5up) and got Spectrum (100down/10up, not including boost) things have changed. I needed to step up the WiFi game.I had the Edimax (EW-7811Un 150Mbps 11n Wi-Fi Nano USB Adapter $9.99) for a good while. it works good in my brothers’ room, of course he is just on the other side of the wall of the modem/router so he should. My room PC is 20FT away and I guess lots of interference.Next was the Edimax (EW-7722UTn v2 300 Mbps Wireless 11n Mini USB Adapter $14.99). The first one I received was complete junk and lots of other reviews on this model have stated the same. It was slow and even when it said connected, it didn’t load pages. This replacement one I have is really no better.Alright, so both of those are a bust for my bedroom PC, they definitely are better in my brothers’ room, that is for certain. These two are slower than what my DSL connection was, and that is a no go, for anyone!With an Ethernet PowerLine (TP-Link AV500 $34.99) I was good speeds but I wanted less cables since I have a cat and he love cables.The information and pictures are based on multiple tries and different settings, these were they best that I could do.This is what I am getting from these devices (Pictures Included for most)Edimax Nano (6.71 Down, 5.09 Up)Edimax Mini v2 (5.16 Down, 0.83 Up)PowerLink TP-Link 150 kit (43.17 Down, 9.72 Up)Inamax WiFI Adapter AC1200 (98.55 Down, 11.92 Up)Ethernet Cable (116.47 Down, 11.93 Up)As you can see this WIFI adapter on 5GHz is what I wanted! Of course, this will very for you based on what settings you use, what speeds you have and of course if your router can support it. I have a Modem/Router from Spectrum, Arris Touchstone TG1672.Anyways, 5/5 stars for me, it does what it’s advertised to do and I have no regrets or issues. 😊I will most likely buy another one for my brothers room and another for when I build and/or are testing PC's.

Now that the Inamax WiFi adapater is up and running, the use of 5G is awesome and so much faster.To get to this point- Amy of Inamax customer service, helped me tremendously. First, it helped to use Google's search engine and I downloaded the zip file easily. I was experiencing issues getting the driver to download as I wasn't following directions to a T. Any walked me through the process and all worked out quickly from there.Some of her directions may help you too:Open this link in browser (this is the link you'll see on amazon start up directions page).You will see three files. Don't double-click the file directly.You have to download the driver firstly ,then install it.Please place mouse pointer over the file named "Windows_driver". You will see a downloaded icon. Click it, you will download the driver.It's a compressed file you downloaded, don't double-click the file to EXTRACT it.That's not right. If you double-click it, and it will say "Sorry!, We do not support this operating system !!"Please right-click the file and EXTRACT it, you will get a folder firstly. Now double-click it. You will see the icon named "Setup", Please check the following icon, it must be this blue icon.Double-click the "setup", You can follow the wizard steps to install the driver successfully, then restart your computer, and then plug the adapter into the USB port.Works awesome! Thanks again Amy!